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Norm Reeves Toyota Dallas - Service Center
Dallas, TX
1,032 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,032 Reviews of Norm Reeves Toyota Dallas - Service Center
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November 29, 2020
We love Shelly! Always prompt, and attentive service. The facility is wonderful and the service is always thorough. We've bought two vehicles from Cowboy, and look forward to our next. The facility is wonderful and the service is always thorough. We've bought two vehicles from Cowboy, and look forward to our next. More
by wm.reece
Employees Worked With
November 28, 2020
John in the Service Department was truly great and a pleasure to deal with. Very responsive to all of my concerns and made the experience a good one. pleasure to deal with. Very responsive to all of my concerns and made the experience a good one. More
by DP
Employees Worked With
November 28, 2020
Overall satisfaction! Got in and out of there in the promised timeframe. There was a error in billing, but it was quickly and satisfactorily resolved promised timeframe. There was a error in billing, but it was quickly and satisfactorily resolved More
by Mack
Employees Worked With
The calm and efficient woman at the check out/payment window!, JACOB FEGRAEUS
November 24, 2020
The best of Service. Very dependable work and Justin Auchter is the very best professional and knowledgeable Service Drive Manager I have ever had the pleasure in working with. Auchter is the very best professional and knowledgeable Service Drive Manager I have ever had the pleasure in working with. More
by tenpen
November 22, 2020
Cowboy Toyota is very clean and well organized. I knew exactly where to pull in for service for my vehicle. Justin Auchter was very helpful and explained all the service checks when I picked up my Prius exactly where to pull in for service for my vehicle. Justin Auchter was very helpful and explained all the service checks when I picked up my Prius V. More
by Jim From Carrollton
Employees Worked With
November 19, 2020
Shelly Jackowski is my service manager and she is great. My car was serviced in less time than estimated. Please give her a raise! She is the best. My car was serviced in less time than estimated. Please give her a raise! She is the best. More
by rogerfratena
Employees Worked With
November 18, 2020
Was able to make an appointment 45 minutes in advance. Arrived on time and my car was ready when I was told it would be. Arrived on time and my car was ready when I was told it would be. More
by marylw5044@att.net
Employees Worked With
November 16, 2020
I wasn’t anticipating having to buy a new car, but the experience both with the service dept and David were pleasant experiences. Bobbie was exceptionally helpful. experience both with the service dept and David were pleasant experiences. Bobbie was exceptionally helpful. More
by Tvallina61
Employees Worked With
David "DJ" Jones, BOBBIE ADKINS
November 06, 2020
Justin was extremely helpful. He is easy to contact and communicate with. He took care of all of my needs yesterday, thank you. The service staff at the front desk were very friendly And easy to reach communicate with. He took care of all of my needs yesterday, thank you. The service staff at the front desk were very friendly And easy to reach More
by Sallystearns
Employees Worked With
November 01, 2020
Great service visit with Shelly! Awesome service! Really enjoyed the service waiting areas environment and the fact that they are focused on COVID protocols during this time. enjoyed the service waiting areas environment and the fact that they are focused on COVID protocols during this time. More
by wbaxley3
Employees Worked With
