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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.3
951 Reviews

951 Reviews of Norm Reeves Toyota Dallas - Service Center

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January 21, 2020

Shelly was my service manager and the best part about her that she kept me informed about the process. She is the best in this business. More

by syed
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Jan 22, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Shelly took care of your vehicle with the best service in our Service Department. We look forward to you returning to Cowboy Toyota.

January 21, 2020

Everyone was so helpful and made the entire process relaxing. I drove in with car problems with my Prius and drove out with a brand new C-HR! More

by kerrynoble
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud, Walter Parker Jr.
Jan 21, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received outstanding customer service from the Cowboy Toyota team. See you next time!

January 20, 2020

excellent customer service and great prices on new cars Toyota has the best staff and their customer service is always excellent. They greet you with a smile and make sure you understand everything clearly More

by gomezs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that you always receive excellent customer service from the Service Department team at Cowboy Toyota. We want you to always have a pleasant experience.

January 20, 2020

My service manager Shelley Jackowski is absolutely the best example of excellent customer service I have ever had at any car dealership anywhere! She is the reason I continue to get my service done at Cow More

by Normandyav
Recommend Dealer
Yes
Employees Worked With
Shelley Jackowski
Jan 21, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you going out of your way to bring your car to Cowboy Toyota for service. We are happy to hear that you always receive the best customer service from Shelly. Thank you!

January 19, 2020

Shelly Jackowski rocks! This is the fourth car we have purchased/leased. Shelly Jackowski always handles whatever we need quickly and efficiently. Love the new state of the More

by mbmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Jan 21, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive top notch customer service from Shelly. Thank you for bringing your car to the Cowboy Toyota Service Department. See you next time!

January 19, 2020

I have been bringing both of my vehicles here for service for the last six years and have been very satisfied with Mr. Auchter’s performance. More

by miguelynostrosa
Recommend Dealer
Yes
Jan 21, 2020 -

Norm Reeves Toyota Dallas responded

We really appreciate the fact that you have trusted Cowboy Toyota with servicing both of your vehicles for the last six years. We are happy to know that you have been very satisfied with Justin and the Service Department. Thank you!

January 18, 2020

Five Stars! Our daughter is in Dallas for 4 months completing her graduate studies. Her vehicle needed service after driving in from out-of-state. Great customer service. Prompt and courteous. Very re More

by dstuber
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski Five Stars
Jan 21, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your five star review of Cowboy Toyota. We are glad that Shelly provided great customer service. We look forward to being of service again. Thank you!

January 16, 2020

Always a pleasure to have my service done here! I have worked with Smelly since I purchased my car and she treats me like family. :) More

by Nancy W
Recommend Dealer
Yes
Employees Worked With
Shelly Service Dept Cowboy Toyota
Jan 17, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to hear that you receive great customer service from Shelly. Thank you for bringing your car to our Service Department at Cowboy Toyota.

January 16, 2020

Excellent service Shelly has taken care of my car service for many years. I trust her completely for my car care for my 13 Avalon and 17 Camry. Work is accomplished qui More

by tomd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Jan 17, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you continuing to bring your cars for service at Cowboy Toyota. We know Shelly will always take excellent care of your vehicles. Thank you!

January 16, 2020

Justin is excellent! Always takes care of everything I need and in record time. I never have to wait long. He is the best! Thx More

by Dee.blackwood
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for bringing your vehicle to our Service Department at Cowboy Toyota. We are glad you always receive excellent customer service from Justin.

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