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Norm Reeves Toyota San Diego

San Diego, CA

4.5
486 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 486 reviews

February 01, 2015

Outstanding Mr Edward Burke efforts to assist me in a new car perches was so professional that I felt he went out of his way above and beyond the average sales pr More

by sonnydays777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Burke
Feb 06, 2015 -

Norm Reeves Toyota San Diego responded

Hi William, Thank you for your kind words, we truly appreciate it. We're so happy you enjoyed your time at the dealership and that Ed was so helpful. Check us out on Facebook and Google+ to stay in touch! If you need anything in the future, please come back and see us again!

January 31, 2015

Friendly and helpful When I got to this dealership I was relieved that we found Ed who spoke perfect English cause the past two dealerships we went to they had strong acce More

by Ashleyzee
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Feb 06, 2015 -

Norm Reeves Toyota San Diego responded

Hi Ashley, Thanks for the positive review! Glad to hear Ed was so helpful. Congrats on purchasing your first Scion!

January 30, 2015

Smooth transaction, haggle free deal Ed Burke made the buying process easy and simple. Bought a 2015 Camry SE, his first offer without asking was $2500 off MSRP (10%). I felt that was f More

by 10News Photog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Jan 30, 2015 -

Norm Reeves Toyota San Diego responded

Hi there, We're so glad you enjoyed your experience at Toyota San Diego with Ed! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon! And enjoy your new Camry SE!

January 29, 2015

Great experience and customer service! Thank you, Ed Burke, for your help, hospitality, and customer service! The test drive in the Rav-4 was great! I highly recommend this dealership when More

by afmanucal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Burke
Jan 30, 2015 -

Norm Reeves Toyota San Diego responded

Hi Alexander, Thanks for the positive review (here and on Google+)! Please come see us again soon!

January 27, 2015

Amazing service Ed Burke from Toyota San Diego was great. He was very knowledgeable about my car and was able to answer all of my questions. He made it very easy for More

by Lee D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
January 27, 2015

A man you can trust Edward Burke provided customer service that went above and beyond. A man you can trust to listen to and meet your needs. I highly recommend Toyota San More

by George_R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Jan 30, 2015 -

Norm Reeves Toyota San Diego responded

Hi George and Mary Lou, Thank you for your kind words, we truly appreciate it. We're so happy you enjoyed your time at the dealership and that Ed was so helpful. Check us out on Facebook and Google+ to stay in touch! If you need anything in the future, please come back and see us again!

January 26, 2015

Overall good experience Ed Burke from Toyota San Diego was great. He was very knowledgeable about my car and was able to answer all of my questions. He made it very easy for More

by jason_a_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Jan 30, 2015 -

Norm Reeves Toyota San Diego responded

Hi Jason, Thanks for the positive review! We're glad Ed was so helpful. Like us on Facebook or add us on Google+ to stay up to date on what's happening at the dealership! Please come see us again soon!

January 21, 2015

Very friendly staff and a joy to work with them If have the choice I would say try and get a meeting or work with Ed Burke. He helped me from start to finish on selecting a vehicle, test driving it, More

by Enzo4370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Burke
Jan 23, 2015 -

Norm Reeves Toyota San Diego responded

Hi Enzo, We're so glad you enjoyed your experience at Toyota San Diego with Ed! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon!

December 09, 2014

Worst car buying experience!!! Worst car buying experience! The manager (Muhammad) was rude, not friendly and lied straight to my face. I went in on a Saturday 12/6/2014 and was More

by Richard Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Muhammad
Dec 15, 2014 -

Norm Reeves Toyota San Diego responded

Richard, Again, I am so sorry to hear about your bad experience at Toyota San Diego. Please reach out to Bernie Perri to discuss what happened: bperri@toyotasandiego.com.

March 01, 2014

Made an appointment at 7:30 AM to get an oil change and was told at the time of the appointment it would take about 1 hour, but when I arrived there at 7:25 AM I was told it would take 2 to 2:30 hours beca More

by 123456gapn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
did not ask
Apr 14, 2014 -

Norm Reeves Toyota San Diego responded

Hello, We are very sorry about your experiences regarding your wait time at our dealership. We apologize considerably for the inconvenience and would love the chance to make it right. Please contact our service manager, Larry Fogt, at your earliest convenience at (619) 727-5950 so we can begin solving the issue at hand. Thank you!

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