Norris Ford
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Do not buy from them! I purchased off the Internet receive the truck took my trade-in. They never filed the paperwork, DMV wants to suspend my license due never filing pap I purchased off the Internet receive the truck took my trade-in. They never filed the paperwork, DMV wants to suspend my license due never filing paperwork. So if you would like more trouble in your life, buy from them because they’re not reliable. More
Good dealer pre owned have excellent service they explain everything and good price .I recommend this dealer explain everything and good price .I recommend this dealer More
Very efficient. Friendly staff. Explained everything about the new truck. Setup phone and Ford Pass in minutes. Friendly staff. Explained everything about the new truck. Setup phone and Ford Pass in minutes. More
My relationship with Norris Ford started with an internet request for more information about a 2024 Ford Raptor they had. Within 10 minutes of submitting my request I was called by a Sales Representative, St request for more information about a 2024 Ford Raptor they had. Within 10 minutes of submitting my request I was called by a Sales Representative, Stan Ma. He provided answers to all my questions, and I ended up placing a deposit on the truck. When we arrived a Norris Ford to complete the sales transaction, Stan’s personality and professionalism put us at ease. He provided detailed descriptions of the trucks systems and capabilities and assisted in getting it set up for us. When we were handed off to the Finance Manager, Lee Walker, we continued to be impressed. As we were pre-approved for a loan, he focused on describing each of the extended warranty options and didn’t push back when we decided on the plan that met our needs. This was the easiest vehicle purchase that we have ever made. The Norris team was very professional and personable. We will highly recommend Norris to our family and friends, especially if they are considering the purchase of a specialty vehicle with no dealer markup. More
I took my time to go to the agreed appointment and only to realize that the car Hyundai Elantra SEL Blue has damage to the rear of the bumper, at first the sales agent who assisted me told me that they had to realize that the car Hyundai Elantra SEL Blue has damage to the rear of the bumper, at first the sales agent who assisted me told me that they had not noticed the damage and I accepted it, without However, when we reviewed the numbers and who the repair was from, sales agent told me that the price that the manager gave me already had a discount of 500.00 included for the damage, so it is disrespectful to me that they did not notify me in time and avoid to go there, it didn't seem fair to me because even the website doesn't show the damage to the car. The truth is, if you think that selling is your job, you should at least be honest. More
Had a great experience at Norris. Wilson was outstanding, very knowledgeable of the vehicles and has wonderful personality. Wilson made my husband and I fee very comfortable so much Wilson was outstanding, very knowledgeable of the vehicles and has wonderful personality. Wilson made my husband and I fee very comfortable so much so that my husband my husband would have purchase a vehicle and he wasn't even looking. Wilson helped in finding a not only a great vehicle, but a purchase price that comfortably fit into my budget. Wilson is an Amazing salesman and made the experience excellent. Top #1 Salesman for Recommendation on my list. Thank you More
Had a great experience at Norris. Stan was excellent , very knowledgeable and a great personality. We have been using Norris for years and will continue to. Service dept got my car Stan was excellent , very knowledgeable and a great personality. We have been using Norris for years and will continue to. Service dept got my car ready pretty quickly and was on my way. More
Sales department is great. I just bought my thid new car from Norris Ford and I appreciate the time and effort my sales rep Elijah Schlesinger gave in order for me to get the v I just bought my thid new car from Norris Ford and I appreciate the time and effort my sales rep Elijah Schlesinger gave in order for me to get the vehicle I wanted. I have been a customer of Norris Ford starting in 2009 when I bought my first Ford from them. Many thanks! More


