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North Central Ford

Richardson, TX

4.3
468 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 468 reviews

May 16, 2022

Excellent service, Brian Cullen was very attentive and great to work with. Highly recommend him More

by cs.jacobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cullen
May 18, 2022 -

North Central Ford responded

Thank you for your kind words and this wonderful review! Thank you for the recommendation, and have an amazing day!

May 16, 2022

Great customer service! Would recommend my family and friends. Always greeted with a smile and respect. More

by Esantana408168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Huffman
May 18, 2022 -

North Central Ford responded

We are so happy to read such a great review about North Central Ford! We hope to see you soon!

May 07, 2022

i bought a car amonth and half ago , and it had an air conditioning problem and thy told me it ready next day , i camm 4 times but they say not ready i call and i told him i dont need the car with 4 day More

by moefarraj2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
many , Sean Sachse
May 11, 2022 -

North Central Ford responded

Hi Moe, Thank you for taking the time to leave us a review. We regret to hear that your experience with our dealership was less than satisfactory. We apologize for the extended wait time that you experienced while having your vehicle serviced, as well as any inconveniences that this situation may have caused. Our General Manager would love to speak with you directly and work to resolve this issue. If willing, please contact Brian Weiss at 972-231-3491 at your earliest convenience.

April 30, 2022

Josh Stamper is great as usual. I have had the opportunity of buying a couple cars from him and will continue to in the future. More

by Figueroa7104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stamper
May 03, 2022 -

North Central Ford responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 25, 2022

Charles was incredible. From the ordering meeting to delivery, he was helpful and friendly at all times. Vehicle was exactly as ordered and breezed through the financial p More

by dniall71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Washington
Apr 27, 2022 -

North Central Ford responded

We appreciate your positive review about your recent experience with us! We're happy to hear you had such a positive experience with our team. We hope to see you soon!

April 21, 2022

Awesome Tom Said our sales consultant was the best. He took care of my wife and I. There was no pressure and Tom was very Knowledgeable and very friendly. He treated us like family. And we can’t forge More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Said
Apr 26, 2022 -

North Central Ford responded

Chris, thank you for your kind words and this wonderful review! We're happy to hear you had such a positive experience with our team! We hope to see you soon!

April 20, 2022

Very customer focused and real time transparency with the text video from the actual technician doing the work. More

by jshire43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ayo
Apr 23, 2022 -

North Central Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2022

Great Salesperson (Josh )experience however the Finance experience with Mr. Nael Malabi was EXTREMELY deceptive and PREDATORY. When Mr. Malabi became aware that my loan amount was low and he could not sell More

by Savio Jose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nael Malabi
Apr 20, 2022 -

North Central Ford responded

Hi Savio, Thank you for bringing this situation to our attention. We sincerely apologize for the issues that you encountered while purchasing your vehicle. Our General Manager would like to speak with you directly and learn more about what occurred during your purchase. If willing, please contact Br ian Weiss at 972-231-3491.

April 15, 2022

Brandon was excellent in making sure I chose the right vehicle for me and my family. He took the time to explain the advantages of the different cars and their benefits to me More

by winniegonga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Aziola, Sean Sachse
Apr 15, 2022 -

winniegonga responded

Thank you for employing people like Brandon Aziola who not only consider their customers needs but also work with their budget to make sure their customers are satisfied. As a first time buyer I never thought this process would be this super easy. Thank you Stephanie, you have a great team!

April 13, 2022

Josh Stamper is the salesman I have worked with on more than one occasion and has always gone the extra mile. More

by Thaddeus.hasse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stamper
Apr 15, 2022 -

North Central Ford responded

Thaddeus, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

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