North Country Ford Lincoln

Dee is fabulous We have worked with Dee on several purchases and he always provides excellent guidance and service. We shopped around at other dealers this time but We have worked with Dee on several purchases and he always provides excellent guidance and service. We shopped around at other dealers this time but no one compared to Dee and North Country More

Purchase of a 2020 Fusion. Wally and Carrie were very helpful. Trade in value was very fair. I last purchased in 2012 form North Country and am very happy I came back. Wally and Carrie were very helpful. Trade in value was very fair. I last purchased in 2012 form North Country and am very happy I came back. More

buying a truck! Was looking for a F150 - got a great deal and great service, both from the sales team and the finance team. Everything so far, so good! Was looking for a F150 - got a great deal and great service, both from the sales team and the finance team. Everything so far, so good! More

UPDATE:After sharing my displeasure with Luther, I was UPDATE: After sharing my displeasure with Luther, I was given the opportunity to negotiate with another finance individual who was extremely personab UPDATE: After sharing my displeasure with Luther, I was given the opportunity to negotiate with another finance individual who was extremely personable and very kind making the transaction hassle free and pleasant (the Luther care I am accustomed to). Once a trusted Luther buyer (3rd Luther purchase, 1st used solo purchase without my spouse). I was very pleased with the salesman, however, very disappointed in the bout of attitude displayed during an attempted, nonexistent negotiation. I felt rushed, like I was an inconvenience, and am not satisfied nor confident in my purchase. Seeing as there was not mileage displayed on the internet advertisement for the vehicle, the KBB value was skewed - shame on me for not noticing it beforehand. The bottom line is follow the golden rule and treat others as you would like to be treated. Being in customer service for many years myself, on my worst day I wouldn't have let my attitude show, regardless of the personal or professional stressors I may be dealing with, over a simple negotiation request. I should have kindly asked for my keys and walked out as others I've shared the experience with had suggested. More

Laren was great and very patient with me. Although I was only coming to test drive cars, his care and consideration actually helped me purchase a car the same day! only coming to test drive cars, his care and consideration actually helped me purchase a car the same day! More

Brought my F150 Raptor that I had bought new from them in for oil change, recall work & a possible warranty issue on paint. I asked them to fix the seat belt cover on the floor which NC had not put back on for oil change, recall work & a possible warranty issue on paint. I asked them to fix the seat belt cover on the floor which NC had not put back on when I had previous re call work done - they accused me of doing it. when I brought up the paint issue, they were condescending, reluctant to help. They claimed to have sent info into Ford - but never heard anything. Took truck to another dealer & Ford is fixing it under warranty! NC is not focused on helping their customers whatsoever. Steer clear of this place!!! More

Excellent experience We've purchased several cars from Luther North Country Ford and we will continue to. Our experience is always second to none. Everyone we have ever wo We've purchased several cars from Luther North Country Ford and we will continue to. Our experience is always second to none. Everyone we have ever worked with has been wonderful! More

Overall a good experience. I felt my sales person could have been more engaged and done a better job explaining features between the vehicles i was looking at. have been more engaged and done a better job explaining features between the vehicles i was looking at. More

I switched Dealerships!! I switched dealerships and am now a North Country Ford customers because of their GM and his people! SO CUSTOMER FOCUSED!!!...VERY RESPONSIVE! LISTENE I switched dealerships and am now a North Country Ford customers because of their GM and his people! SO CUSTOMER FOCUSED!!!...VERY RESPONSIVE! LISTENED VERY WELL TO MY NEEDS. More

I received excellent service by DJ in sales and Micky in accessories. would recommend this dealership to any of my friends and family. Thank you! accessories. would recommend this dealership to any of my friends and family. Thank you! More