North Country Ford Lincoln

Unnecessarily long wait I came in for an oil change and waited two hours. Went to the service window to inquire. Come to find out, they forgot to come and get me. That put I came in for an oil change and waited two hours. Went to the service window to inquire. Come to find out, they forgot to come and get me. That put a pinch in my day. Not to happy to have been missed. Will probably go to a different dealer at the same distance from home. Sad day, they lost my business. More

Excellent Had a great experience with North Country in Coon Rapids..Wally our salesman was a personable and wonderful person to work with., he took the time to Had a great experience with North Country in Coon Rapids..Wally our salesman was a personable and wonderful person to work with., he took the time to ask us what we were looking for and proceeded to give us what we needed.. I would recommend him and North Country to others for sure.. Great friendly place More

First time ever leasing a new car Had a wonderful experience at the ford dealership . Elvis Made me feel very welcome. Showed me cars and let me drive a brand new car for the first tim Had a wonderful experience at the ford dealership . Elvis Made me feel very welcome. Showed me cars and let me drive a brand new car for the first time in my life. That was amazing . ?? Worked with me with any questions I asked . Talked to each other on the phone to get me just the right escape I wanted. Thank you Elvis !! And thank you everyone who help my dreams come true. P.s. Pam was great also with all of my paper work. More

Great people to help you and very professional! You can always make an appointment that fits your schedule and needs...service department is always friendly, and put in for You can always make an appointment that fits your schedule and needs...service department is always friendly, and put in for rebates that we did not know we could receive at this time. More

They make it happen. I had a tough scenario. When I walked in they greeted me, listened, and did what they could to get me a fantastic car. Thank you so much! I had a tough scenario. When I walked in they greeted me, listened, and did what they could to get me a fantastic car. Thank you so much! More

great experiance From the moment I drop my truck of Jack had the information I had given at time of making my appointment, he greeted me with a smile and good morning, From the moment I drop my truck of Jack had the information I had given at time of making my appointment, he greeted me with a smile and good morning, we disused any concerns I had and he said he would have them looked at and call me with what was found. I left feeling good that I had brought my truck in. He called me later in the day and explained what had been found, and what it would cost to repair it. I had the Truck repaired and he had given me the correct day it would be ready, and what the final total was. I have my truck and am happy how I was tearted. More

brad!! Hi, my is Amber, I called brad A. Because I had a bad experience at another dealership. Brad was everything he said he was"cute" too lol.. know for Hi, my is Amber, I called brad A. Because I had a bad experience at another dealership. Brad was everything he said he was"cute" too lol.. know for real he got me in to a great car I love, I love.they made sure I stayed within my budget and even better when I returned the next day my interest rate was lower and so was my payment come how really goes to bat for some one they do all of them . I just want to say thank u so much for all your wonderful work. Amber .... More

Great Oil change experience once again - We love this place We have bought several cars/trucks here over the years and love the personal service we get every time. Everyone is so helpful and friendly. You don We have bought several cars/trucks here over the years and love the personal service we get every time. Everyone is so helpful and friendly. You don't always experience great Customer Service now days but you do here Thanks More

Recall on airbag issue I made an 8:30 am appointment a while back for today (March 14) to have both passenger and driver side airbags to be replaced due to the big Takata (s I made an 8:30 am appointment a while back for today (March 14) to have both passenger and driver side airbags to be replaced due to the big Takata (sp?) recall program. .The letter I received mentioned only the passenger side airbag but the gentleman I made the appointment with said that parts were now in stock to do both sides and he said both would be done on March 14. Everyone I worked with earlier today was excellent...they were informative, on time, etc. However, only the passenger side was done. I have to wonder why the first gentleman was sure that both could be replaced. The man I spoke with today said that Ford's policy might not allow both sides to be done...even if the parts are available. This apparently is not the problem for North Country Ford...they have been an excellent dealership from the day I purchased my current Ford Ranger in 2006. But Ford's policy just forces me to make another appointment somewhere down the road to take care of the driver's side. Again I have nothing but respect for the treatment I have received from North Country.. More