North Country Ford Lincoln

Oil change Arrived early for oil change appointment. Contact person was Will Commers who was most accommodating. All questions were answered by knowledgeable sta Arrived early for oil change appointment. Contact person was Will Commers who was most accommodating. All questions were answered by knowledgeable staff. Service was completed promptly. Completely satisfied. More

Oil Change I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service wri I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service writer More

New Car Purchase I was looking for a new car and had decided on either a Ford Escape or a Honda CRV. I drove a Escape and then went to a Hondas dealer and drove a CRV. I was looking for a new car and had decided on either a Ford Escape or a Honda CRV. I drove a Escape and then went to a Hondas dealer and drove a CRV. I got pries from HOnda and then went back to North Country Ford and found Carrie Bellows to discuss a purchase. Not only did she beat the HOnda dealer on the price of the new car she beat them bad n the value of my trade-in bu $1500. Needless to say I bought the Escape and love it. Such a great car. When it came time to pay I dealt with Roger Nelson who handled everything in a very professional manner and explained everything in detal. Great people to wrk with and made my buying experience great. More

Spark plug change 2007 Mustang GT I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most maintenance on my cars. However, after reading many horror stories on various online forums, I decided to let Ford personnel do the work. The car was completed in the promised time without any extra charges. More

Great Dealer I spent weeks looking for the truck with the options I wanted, and finally found it here. Later I found out I got a very good price compared to my lo I spent weeks looking for the truck with the options I wanted, and finally found it here. Later I found out I got a very good price compared to my local dealers. They also gave me a very good trade for my 2014 F-150. I am very happy we drove to Coon Rapids, and met Mark T. More

Best Car Buying Experience I traded in my 2010 Expedition for a new 2016 Fusion last week and it was the best car buying experience I've ever had. The offer they gave me for the I traded in my 2010 Expedition for a new 2016 Fusion last week and it was the best car buying experience I've ever had. The offer they gave me for the Expedition was exactly what I wanted without having to haggle or negotiate. They gave me their best price right from the start because they wanted to be fair and that is what I really respect about the way they do business. Everyone I dealt with from sales to management to finance did their very best to give me the best deal possible and I left with a great new vehicle. I've also had a wonderful relationship with the service department the past 6 years with my Expedition and I will continue with the new car even though I live 45 minutes away. To me, its more than worth it! More

Great Service Everyone there have always been friendly and helpful. The staff all acknowledge you and check in on you to make sure you are comfortable and have wha Everyone there have always been friendly and helpful. The staff all acknowledge you and check in on you to make sure you are comfortable and have what you need. They are good at giving updates when waiting for service. The waiting area is very comfortable and that makes it easy to work if you have a longer service wait time. More

"The Works" and Warranty Work When I brought our 2014 Focus in for "The Works" oil change and service, the service department told me that there was a recall on some of the clutch When I brought our 2014 Focus in for "The Works" oil change and service, the service department told me that there was a recall on some of the clutch assemblies and asked if they could run the diagnostics while the car was there. Seemed like a good idea since the car had been chugging when shifting gears. Turned out the clutch did need replacing and if they could have the car overnight they could make the needed repairs. They provided me with a loaner and the car was ready to go in a few days. There service is fast, courteous and thorough. More

Warranty work Had recall on transmission for 2014 Focus HB. Brought it in and had to schedule another appointment as diagnostic said it needed new clutch. At next Had recall on transmission for 2014 Focus HB. Brought it in and had to schedule another appointment as diagnostic said it needed new clutch. At next appointment had rental car waiting and put the door. Two days and done. Car drives and shifts so much better. Inconvenient to have to schedule another appointment, but Okay. More

excellent I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. More