North Country Ford Lincoln

Purchase of new vehicle. We purchased a new Flex from North Country and our experience was superb. They were helpful and attentive and making the purchase happen. Brad Arnold We purchased a new Flex from North Country and our experience was superb. They were helpful and attentive and making the purchase happen. Brad Arnold was great. I would highly recommend this dealership. More

Great place to buy a car! Just finished buying my 4th new vehicle from North Country Ford. Price has always been competitive and trade in allowance was right on what I expecte Just finished buying my 4th new vehicle from North Country Ford. Price has always been competitive and trade in allowance was right on what I expected. I have always found the service department to be attentive to my needs. More

professional and helpful I always have a great experience with this dealership. They show respect and are always friendly and professional, never pushing you to make a purchas I always have a great experience with this dealership. They show respect and are always friendly and professional, never pushing you to make a purchase of something you don't want. I would continue to deal with this dealership for future purchases. More

Mysterious Derek Never actually met Derek, although he called me to schedule my appointment to get the Crystal Fusion on my windshield. I was told on the phone, it wou Never actually met Derek, although he called me to schedule my appointment to get the Crystal Fusion on my windshield. I was told on the phone, it would take about an hour. I got to the shop before 4:00pm, the nice lady at the counter paged him, he didn’t show up, she called someone and asked to have Derek come to the Service Counter, but I never saw him. After signing my name, she kindly asked me to go wait in the waiting area, so I did. At 5:15 I was still waiting for my vehicle. I then walked back to the Service Counter and asked "how much longer"? The gentleman behind the counter said, I will go check for you. He came back and said "Oh it’s done, we have been looking for you." I thought that was odd, since I didn't move from the chair in the waiting area for over an hour. I was listening for my name. He kind of pointed to the name Anthony (my husband) on the receipt. He walked me over the cashier and she said "We've been looking for you." I responded with my name is KELLY - not Anthony. Apparently they even called my husband, who was at home, to tell him his vehicle was done, he didn't have the appointment, he didn't sign his name to the paperwork, I did. The other thing I didn't like was I never got to speak to anyone after the work was done, I'm not sure what to do as a follow-up after they put the Crystal Fusion on the windshield. So in the future, maybe they should look at the name of the person who the appointment is with, look at who signed the papers before the work was done, and not at who bought the car. P.S. I never did see Derek. More

Great Experience I was looking to upgrade my vehicle and I got in touch with Dave Niemi. Dave and Patilee got me into a nice F150 XLT. After a couple days I changed I was looking to upgrade my vehicle and I got in touch with Dave Niemi. Dave and Patilee got me into a nice F150 XLT. After a couple days I changed my mind and wanted a little more expensive vehicle with bells and whistles. I asked Dave and he walked me right through the process and I'm now happier with my F150 Lariat. Thanks Dave and Patilee! ! More

Best Car Buying Experience Ever I was super nervous and dreading buying a new car, but my experience at North Country Ford Lincoln made all those feeling go away. I first visited and I was super nervous and dreading buying a new car, but my experience at North Country Ford Lincoln made all those feeling go away. I first visited and test drove cars with the help of John McGill. I decided to take a few more day to shop other dealerships, but ended up going back to North Country because of the good vibe I got from them on my first visit. When I went back to make the purchase I wanted to meet with someone in internet sales which happened to be Ken Kincade who was very friendly and not pushy at all which wasn't what I was expecting. Ken and I were able to strike a deal and I purchased my very first brand new car. Everyone I encountered at North Country along my path to purchasing was extremely friendly and helpful. I highly recommend this dealership to anyone looking to buy a car. More

disappointed When i scheduled the appointment I had chosen a tire after searching for the same tire that the original call was quoted. Then when I arrived the tir When i scheduled the appointment I had chosen a tire after searching for the same tire that the original call was quoted. Then when I arrived the tire selection was not indicated on my info for the appointment. I also asked service to verify a genuine Ford tail pipe rubber hanger because I had replace the m about 6 months ago. To me they were about a half inch too short because since the replacement turning right and bumps the tail pipe would hit the body. When completed it was explained that they hard a hard time duplicating the rattle. I then told my Rep that I really had asked to verify the length because I knew they were sold and intact. When I went to the cashier I asked about a 70$ rebate on the tires. My Rep said that he forgot and would fill one out. He never asked me if I wanted to apply for the Ford card that would give another rebate. I left returned home and then left home to drive to Mtka. It was a windy day yesterday and when I got to 50mph my hood started lifting and bouncing. It had not been shut tight before leaving the dealership. This was very nerve racking and could have been very dangerous. More

Certified pre-owned purchase Tim Angell is the complete package as a representative of North Country sales staff. He was the one reason we returned to THIS dealership to buy our Tim Angell is the complete package as a representative of North Country sales staff. He was the one reason we returned to THIS dealership to buy our 2nd Ford. No pressure . . . no stress . . . He went the extra distance to ensure that even the small details would be taken care of. His exemplary attitude and belief in the product he represents did not go unnoticed and we will certainly return to him in the future and refer North Country to other family members and friends. More

Impressed Although I live in Circle Pines, and Work in White Bear Lake, I decided to bring my 2013 Taurus to North Country Ford - why? Because customer service Although I live in Circle Pines, and Work in White Bear Lake, I decided to bring my 2013 Taurus to North Country Ford - why? Because customer service is very important to me and that was lacking in the dealership one mile from where I am employed. So I drove the extra miles to get exceptional customer service. I had heard good things about North Country Ford - and my friends were right. Thank you for doing such a great job. I truly appreciate it. More

Great service as usual. I brought my 99 7.3 SuperDuty in for an oil change and tire rotation like I have been for years and will for many more. I come to and have been comin I brought my 99 7.3 SuperDuty in for an oil change and tire rotation like I have been for years and will for many more. I come to and have been coming to North Country Ford because I trust their work. I can also get some work done without the hassles of the office with their free wifi. Everything was as expected and completed in a timely manner. More