North Country Ford Lincoln

warranty work on Ford Escape Dave was thorough and took good care of my problem. There was a wobble noise in the front end that was causing the tires to wear unevenly. The service Dave was thorough and took good care of my problem. There was a wobble noise in the front end that was causing the tires to wear unevenly. The service guys tracked it down and fixed it. Thanks! More

WOULD NEVER RECOMMEND TO ANYONE I BOUGHT A LINCOLN MKX FROM THERE, FROM DEE, AFTER A FEW MONTHS OF DRIVING THE VEHICLE, ALL THE RUST THAT THEY COVERED UP STARTING SHOWING. & WHEN I M I BOUGHT A LINCOLN MKX FROM THERE, FROM DEE, AFTER A FEW MONTHS OF DRIVING THE VEHICLE, ALL THE RUST THAT THEY COVERED UP STARTING SHOWING. & WHEN I MESSAGE THE GUY WHO SOLD IT TO ME, HIS REPLY IS "YEAH BECUASE I PAINTED IT MYSELF AND TOUCHED IT UP BEFORE I SOLD IT TO YOU"... EXTREMELY RUDE, AND NOT WILLING TO DO ANYTHING ABOUT THE SITUATION. I HAVE NEVER BEEN SO DISSAPOINTED BEFORE. I WOULD NEVER EVER RECOMMEND THIS DEALERSHIP OR DEE COGHILL TO ANYONE FOR NEW OR USED VEHICLES. WHAT A JOKE OF A PLACE. More

Outright Lie These people will do and say anything to sale a car. I looked at a Shelby GT on July 2nd of 2014. The salesman Barry was in a hurry because he had a These people will do and say anything to sale a car. I looked at a Shelby GT on July 2nd of 2014. The salesman Barry was in a hurry because he had a house closing. Which is fine... I test drive the car and said I would be back maybe tomorrow. I myself was running out of time since I was on my lunch break. The finance manager said I should put 500 down on the car to save it. I put 500.00 down on the vehicle. I checked the vehicle online that night and decided I didn't want it. The first sales person I talked too (Greg) said the money would be returned right away. Ok great I thought nice guys! Barry the original sales guy calls me in the afternoon and says i am not giving your money back. He basically told to bad......I then explained that the receipt does not say non - refundable and that I never signed anything. He calls back 15 mins later and says he will return the money.....Which I still have on voice mail.....I looked at this car with three friends of mine we all drive late model F150 Supercrews....they will never get business from me or my friends and since we belong to car clubs we make sure to let people know. By the way I am still waiting for my money!! More

First service Brought my 2014 escape in for its first oil change and you took care of my tire rotation and full car inspection. I was surprised you did all that for Brought my 2014 escape in for its first oil change and you took care of my tire rotation and full car inspection. I was surprised you did all that for me and in a timely manner. Thank you John Crain More

Customer Service While in town I have been coming to your dealership for a few years. The last two oil changes I had done on my Ford diesel I needed additional attent While in town I have been coming to your dealership for a few years. The last two oil changes I had done on my Ford diesel I needed additional attention as the drain plug leaked. Jake was my service writer and I told him of my past experiences. He made note of it on the write up. I also wanted the fuel filter replaced as it was due. Jake checked with the mechanic and let me know how long it would take. The time estimate was right on and when the truck was finished Jake noticed that the truck had not been washed. He had it done and we were on our way. Jake was very customer friendly and went above and beyond to make sure I was happy. More

Ford family I donot go anywhere else and never would!!! I love Kelly in service the other gentlemen that helped take care of me are great too! My favorite people I donot go anywhere else and never would!!! I love Kelly in service the other gentlemen that helped take care of me are great too! My favorite people in the entire north country ford Sean one of the mangers, Roger in finance the the top of the list is Mark DeMars!!! More

All areas were great. All employees I worked with (see below) were courteous, professional and knowledgeable. Having coffee/ hot chocolate available was very nice as was t All employees I worked with (see below) were courteous, professional and knowledgeable. Having coffee/ hot chocolate available was very nice as was the lounge area. More

Unexpected electrical problem I recently had an unexpected service light come on. Dave and the service crew were able to accommodate me right away. Even though they had to order in I recently had an unexpected service light come on. Dave and the service crew were able to accommodate me right away. Even though they had to order in a part, they had arranged for a service rental before I had even asked! Top notch service. Thanks again. More

Transmission After my truck was done with whatever they had to do....... I got into it to leave the dealer and noticed ...... My air conditioner was on full blast, After my truck was done with whatever they had to do....... I got into it to leave the dealer and noticed ...... My air conditioner was on full blast, my seat was moved and my mirrors were moved too!!!! Very fusterating when I have to rearrange stuff in my own vehicle. My husband doesnt move anything and he drives it further then the machanics did. Really.... Leave my stuff alone, very annoying . More

Dee was the best as always We have bought 2 trucks from North Country and would highly recommend the dealership and Dee Coghill. When we arrived to look at a vehicle, Dee was sh We have bought 2 trucks from North Country and would highly recommend the dealership and Dee Coghill. When we arrived to look at a vehicle, Dee was showing a truck to someone else but took the time to let us know and was over to help us before we had a chance to wait. More