North Country Ford Lincoln

Ford rear end Having purchased a new vehicle and only having 500 + miles on it we were set back when told by Brent that the rear end had to be changed out. Thanks Having purchased a new vehicle and only having 500 + miles on it we were set back when told by Brent that the rear end had to be changed out. Thanks to Brent and his reassurance and commitment to the endeavor of getting the issue resolved we avoided a problem. Brent stayed with it the entire time and was the best ambassador any company could ask for. He never said that it was not his problem or try to blame someone else the entire time. I would recommend that when you have to involve service ask for Brent. We would purchase a new vehicle from North Country Ford simply because of Brent. If he left for another agency i would be certain to leave and move my business just to follow him. The other point to bring up is his commitment to women coming in for assistance. He was committed to making sure my wife was taken care of and pleased. His greatest strength is empathy for the customer. Luther North Country Ford can be very proud of their service and sales teams. Both show a desire to help the experience of the customer. Thank you to all. More

Like my new dealership!!! A couple years ago I changed my vehicle to a used Ford Expedition and had to go looking for a Ford dealership where I would feel comfortable going - p A couple years ago I changed my vehicle to a used Ford Expedition and had to go looking for a Ford dealership where I would feel comfortable going - particularly as a woman. North Country Ford has been a great find! They have consistently treated me well, been patient with my questions, honest in answers, and always done the requested service to my satisfaction. Tonight, knowing I was leaving on a trip, completed my service in quick order. Thanks Tony!! More

recall and oil change when i called to set up a time they were able to get me in right away! got the work done on my car fast and communicated with me well Thank you North when i called to set up a time they were able to get me in right away! got the work done on my car fast and communicated with me well Thank you North country for making this an easy hassle free service. More

Good, small frustration We've always been happy with our service. However, I was frustrated yesterday. I was told to bring my truck in for a leak at my last oil change, I did We've always been happy with our service. However, I was frustrated yesterday. I was told to bring my truck in for a leak at my last oil change, I did yesterday, hauled my 2 young kids, their car seats, took the shuttle back home, got a call 6 hours later that they didn't fix anything. Apparently the technician at my oil change was mistaken. Would have been nice to avoid the hassle. Otherwise, always great service and the staff is top notch! More

Fantastic Service Brent was very professional and very quick responding to my problem, he was able to service my car faster than estimated. Brent made sure I was satisf Brent was very professional and very quick responding to my problem, he was able to service my car faster than estimated. Brent made sure I was satisfied with everything! Brent and North Country Ford have always taken care of me!! More

New Ford Purchase North Country Ford was very easy to work with. Very knowledgeable and no pressure - let us decide on our own pace. Searched for the vehicle we wante North Country Ford was very easy to work with. Very knowledgeable and no pressure - let us decide on our own pace. Searched for the vehicle we wanted from other dealerships and delivered it within several days. More

Focus Clutch replacement North Country Ford was very efficient in diagnosing the issue my car was having and fixing it properly. I was very satisfied with their work. I felt l North Country Ford was very efficient in diagnosing the issue my car was having and fixing it properly. I was very satisfied with their work. I felt like they value me as a customer and want to provide me with the best service possible. More

New C Max We have dealt with North Country Ford in the past when buying a new Escape. We were pleased with the service we received then, so when it came time t We have dealt with North Country Ford in the past when buying a new Escape. We were pleased with the service we received then, so when it came time to buy another new car we didn't consider going anywhere else. We appreciate the professionalism, and friendly service. And we will continue to use North Country for all our Ford needs. More

Buying a Ford I wasn't sure what small SUV I wanted so I tried them all. They were super easy to work with and extremely helpful. After my first visit, I saw a mode I wasn't sure what small SUV I wanted so I tried them all. They were super easy to work with and extremely helpful. After my first visit, I saw a model on-line that I wanted to see. It wasn't on the lot yet. They let me know when it was on the lot and I came in and bought it. Great customer service! More

Auto service When we arrived for an oil change, I met with Tony who was helpful in getting our car in for service. He seemed very knowledgeable as well as perso When we arrived for an oil change, I met with Tony who was helpful in getting our car in for service. He seemed very knowledgeable as well as personable and made our trip to your dealership very easy. You have some of the nicest professionals working for you. Thank you North Country. More