North Country Ford Lincoln

No communication for 6+ hrs. 2 voicemails. No one avail to speak with after 7 hrs. Poor follow up and communication. When finally did connect, the receptionist kept telling us we needed to just be patient. to speak with after 7 hrs. Poor follow up and communication. When finally did connect, the receptionist kept telling us we needed to just be patient. No concept of client expectations. More

Poor Jacob got no back up help from the rest of the service department. Sad that the guys across the service drive couldn't see that we were standing 3 deep! They found something that needed repair. We service department. Sad that the guys across the service drive couldn't see that we were standing 3 deep! They found something that needed repair. We said we would wait while they repaired and then 15 minutes later he had to come back and say they didn't have the parts. Somewhat exasperating!! More

Dave in service was fantastic! Thank you so much. My Dave in service was fantastic! Thank you so much. My car was in and out and washed in less time then expected. Pleasant experience. Won't bring m Dave in service was fantastic! Thank you so much. My car was in and out and washed in less time then expected. Pleasant experience. Won't bring my car anywhere else. More

Everyone that we came into contact with was very knowledgable or knew who to talk to get our questions answered. We will certainly recommend this dealership. We will drive out for any service that w knowledgable or knew who to talk to get our questions answered. We will certainly recommend this dealership. We will drive out for any service that will be needed for the life of the car. More

Sales staff were very helpful. Finance staff were easy to work with. All staff worked to get me a good deal. Service staff have been easy to work with as I have only needed routine maintenance. They also sen work with. All staff worked to get me a good deal. Service staff have been easy to work with as I have only needed routine maintenance. They also send me reminders and coupons for service. More

Work done was what was expected. Estimate was right on. And as far as a service counceller: Kelly Casper is a keeper. Friendly - helpful - sense of humor - AND a lot cuter than her male counterparts! I'll And as far as a service counceller: Kelly Casper is a keeper. Friendly - helpful - sense of humor - AND a lot cuter than her male counterparts! I'll always ask for her when I return. (BUT - she didn't know the Power Ball number!) More

I bought a AWD ford fusion and love it! This weather is the true test, it handles perfectly and I don't miss my old SUV with horrible gas mileage. the true test, it handles perfectly and I don't miss my old SUV with horrible gas mileage. More

I have always had a great experience when I have brought my car in. Only one thing. Other new cars I have bought (different dealer and different car) have always come with a car wash after service. I ha my car in. Only one thing. Other new cars I have bought (different dealer and different car) have always come with a car wash after service. I have never been offered one here. More

I was helped right away by Greg in Sales. He listened to what I wanted and let me make suggestions. Very friendly and helpful. I would recommend buying a Ford from here to my friends and family. It was a what I wanted and let me make suggestions. Very friendly and helpful. I would recommend buying a Ford from here to my friends and family. It was a good experience for my first time. More

the total process for the service work was very professional and efficient. i was in and out of the service area in several minutes. Ken kept me informed thru the whole process. professional and efficient. i was in and out of the service area in several minutes. Ken kept me informed thru the whole process. More