North Country Ford Lincoln

I bought my car at North Country Ford two years ago and had an excellent experience and the same has held through with every service visit! Every member of their staff has been great to work with. They tru had an excellent experience and the same has held through with every service visit! Every member of their staff has been great to work with. They truly care about their customers! More

It was a pleasure to work with staff at North Country Ford. Everyone was helpful and truely interested in making your experience a plesant one. Considering the cost of vehicles and repairs these days, Ford. Everyone was helpful and truely interested in making your experience a plesant one. Considering the cost of vehicles and repairs these days, it is nice to know that the folks at North Country Ford are honestly trying to make everything else about the experience as simple and pain-free as possible. Thanks again! More

Highly recommended - very very down to earth sales team and would definately go back again! Wouldn't look anywhere else. This group of sales team is the best - thanks for everything!!! and would definately go back again! Wouldn't look anywhere else. This group of sales team is the best - thanks for everything!!! More

Was referred to your dealership by a good friend. Even though buying a vehicle is not a favorite thing of ours, your personnel made the process of buying a Ford easy. We will be very happy to refer any o though buying a vehicle is not a favorite thing of ours, your personnel made the process of buying a Ford easy. We will be very happy to refer any one of our family, friends, neighbors, co-workers to your dealership. More

Ken Rupert was very helpful and everything was done is a timely manner. I really appreciate the fact that you have shuttle service, although it couldn't work for us because we needed a car seat. timely manner. I really appreciate the fact that you have shuttle service, although it couldn't work for us because we needed a car seat. More

Mark was a great salesperson, very knowledgeable and informative. There was no pressure in making my decision, he was very patient while I test drove several vehicles not only on their lot, but several informative. There was no pressure in making my decision, he was very patient while I test drove several vehicles not only on their lot, but several others and each time I came back to him with more questions. Once the decision was made, Mark made the whole experience a pleasure. More

Ordered a Mustang GT, arrived when they said and got a better price than I expected. Fantastic car, even more fun than I expected. This was the sixth car I bought from them and happy with every one. better price than I expected. Fantastic car, even more fun than I expected. This was the sixth car I bought from them and happy with every one. More

As always with my previous truck and now my new truck, I have always had a good experience at Luther. Overal a great, friendly and professional experience! have always had a good experience at Luther. Overal a great, friendly and professional experience! More

When attempting to talk to Ken when my check engine light was on he was rude and his comments were inappropriate for someone in a customer service position. When my vehicle was finally ready for pickup they was on he was rude and his comments were inappropriate for someone in a customer service position. When my vehicle was finally ready for pickup they had not made sure that one of the key fobs was operating correctly (and it was on the list of reasons for bringing the car in). Then only a few weeks later the air conditioning was blowing HOT air during some of the hottest days of the season and the soonest they were able to give me an appointment was almost a week later. Then when Brent called me to discuss my vehicle he insinuated that I had imagined the problem. When I clearly had not as others witnessed the problem as well. When I asked him if the 2nd key had been reprogrammed he was at a loss because when Ken took the car in that morning he didn't put anything in the paper work regarding the programming of the key. So Brent did take care of that but only after I had to remind him that it needed to be done. I believe that the customer service in the service department is lacking whenever a difficult situation presents itself. If Ken or Brent were on my maintenance crew they would soon find themselves looking for other employment. More

I had great service, first time on new car so everything covered. Price was right. everyone very friendly and informative. Nice waiting area and wifi. covered. Price was right. everyone very friendly and informative. Nice waiting area and wifi. More