North Country Ford Lincoln

We purchased a Ford Focus back in 2011 and decided that the vehicle was to small so we decided to go back to North Country Ford and purchase our next vehicle. Our sales man (Scott Smith) took the time to the vehicle was to small so we decided to go back to North Country Ford and purchase our next vehicle. Our sales man (Scott Smith) took the time to show us all the details with the vehicle and he treats you like family, the financing was freaky fast and explained everything in detail. I would definitely recommend this dealership the staff is very pleasant & friendly. We love our new 2014 Ford Escape Thank You North Country Ford and Scott Smith! Renee & Robert Svec More

From Scott, who quickly responded to our email inquiries, to Zach, who went to great lengths to find the exact Edge we were looking for, to Brett, who checked multiple financing options to get us the best de to Zach, who went to great lengths to find the exact Edge we were looking for, to Brett, who checked multiple financing options to get us the best deal, the people at North Country Ford put every effort into making us satisfied customers. Zach even alerted us to a door ding on our new vehicle and said they'd take care of it - which they did within the first week. I would not hesitate in buying from North Country Ford. More

I bought a 2012 Ford Fusion in Feb. 2013. In May, on the first hot day I found out the air conditioning didn't work. I made an appointment for 11:30 on Saturday morning. At 2:30, they called saying the comp first hot day I found out the air conditioning didn't work. I made an appointment for 11:30 on Saturday morning. At 2:30, they called saying the compressor was bad, but couldn't get the part that day and needed to keep till Monday or I had to bring it back. I said they could keep it. When I went to pick it up, they couldn't find the key. They had to wait till the next day to see if the tech brought it home. He didn't, so they cut me a new key and drove the car out to my house. They did give me a free oil change for my troubles and they did pay the deductible for the warranty work. Then about a month later the air didn't work again. I brought it back, but they couldn't find anything wrong. They charged it and it worked fine for a little over a month. I had to bring it back for a third time. I had an 8:45 appointment. They called at 4:00 to tell me they found the problem. A bad hose. They again couldn't get the part that day and needed to keep it another day. When I picked it up, they wanted me to pay the $100 deductible for the warranty. I told them it was already paid on the first visit. They did cover it , but told me normally after 30 days I would have to pay it again.(Even though it wasn't fixed the first two times) It almost seems like they are ripping off the warranty company. I will not be going back to this dealership for service.(unless the air quits working again) More

I was very impressed with the fact that they not only did the oil change but they rotated my tires, checked my fluids and my brakes. And as an added bonus, they vacuumed my car and washed it for me. the oil change but they rotated my tires, checked my fluids and my brakes. And as an added bonus, they vacuumed my car and washed it for me. More

Purchased 2010 Mariner from William Fannon, great salesman. Great service depart. Regular maintenance as well as other repairs. Always on time and courteous. They went out of their way to make a r salesman. Great service depart. Regular maintenance as well as other repairs. Always on time and courteous. They went out of their way to make a repair so that I did not have to delay or cancel my family vacation. I highly recommend this dealership! More

Took my vehicle in to get a wheel bearing replaced. The staff immediately got to work on my vehicle and was done faster then I had thought it would be. Will definitely go back if any new problems arise in staff immediately got to work on my vehicle and was done faster then I had thought it would be. Will definitely go back if any new problems arise in the future. Thanks Ford!!!! More

I had to return because the oil filter put on on monday was leaking. I didn't get a apology or even a discount for next vist just this was a no charge. I sure hope no charge!!!! This is the second bad was leaking. I didn't get a apology or even a discount for next vist just this was a no charge. I sure hope no charge!!!! This is the second bad visit this year. Time to look for a new fird dealer. More

I went into the service department to find out what service(s) I should have done to keep my Ford 500 running in good shape as it just went over 90,000 miles. Dennis took the time to review the servic service(s) I should have done to keep my Ford 500 running in good shape as it just went over 90,000 miles. Dennis took the time to review the service history and give me recommendations. What was great was the fact he explained what need to be done and why. I have always found the pricing there to be very fair and I have never had a complaint for the years I have been going there for service. More

I had a technical glitch with the Nav system and the date setting. It would not allow me to set a year under 2035. Dennis said it could take an hour or 5, and was difficult to know until they looked into it, setting. It would not allow me to set a year under 2035. Dennis said it could take an hour or 5, and was difficult to know until they looked into it, he offered me a shuttle ride but I said I would wait the first hour and get a ride if it went longer. Low and behold, 45 minutes later Dennis came to tell me it was done, fixed. It was something like rebooting your computer. I know how that is with my home PC. Great service and the waiting area is very comfortable, not in some small little stuffy room, watching bad TV. Dennis is by far the nicest Service guy I have ever worked with, hats off to good people!! More

North Country employees have always been friendly and the quality of work has always been first rate. Gave a time estimate of 2 hours and I was out the door in an hour and a half, with a car wash. Plus you quality of work has always been first rate. Gave a time estimate of 2 hours and I was out the door in an hour and a half, with a car wash. Plus you can't beat the fresh popcorn! More