North Country Ford Lincoln

As the employees state we are family, not like family, but family. Dana Walters in your parts department referred us. Way to go Dana! I truly felt that the employees heart felt cared. I dealt with Scott f but family. Dana Walters in your parts department referred us. Way to go Dana! I truly felt that the employees heart felt cared. I dealt with Scott first. It was later on a Friday, and thought we [my wife Janis and I] would just look around. Scott asked us what we were looking for, we told him what we thought we wanted. Scott proceeded to show us that vehicle. He explained that they had recently took in a very clean Ford Escape. We filled out the applications for credit and that is when Roger Nelson [ROG] entered the sales process. What a caring team you got there! It was late and were told to finish up the process and to look at the vehicle we would need to come back on Saturday morning. We came back to the dealership after being called to let us know the vehicle we were interested in was available to be inspected. We test drove the vehicle, my wife LOVED it! At this point Greg Veum entered the process, to me and my wife it was nice to have Greg there to answer any questions as the dealership was very busy. They offered us a lunch that was actually prepared for there employees, what a nice gesture. Scott met with us again to print out a car facts report and directed us to Roger to finish up the paper work. We felt Roger took what we could afford with a payment and got it as close as he could, really went the extra mile. My wife and I are very happy with the experience and our new addition to our family, a 2009 Ford Escape. Thank You to EVERONE that made this happen. My deepest appreciation, Jim Lang More

We changed our minds on which vehicle we wanted a couple times, but Elvis was very patient and accommodating. We are thrilled with our new Taurus and would highly recommend Elvis and North Country Ford! times, but Elvis was very patient and accommodating. We are thrilled with our new Taurus and would highly recommend Elvis and North Country Ford! More

Great experience buying my first brand new vehicle! Great service, knowledgable and friendly staff. Ill certainly recommend Mark and Pati to family and friends in the future. service, knowledgable and friendly staff. Ill certainly recommend Mark and Pati to family and friends in the future. More

The overall experience of purchasing this vehicle was the easiest, most positive one I've ever had - and I've purchased a significant amount of vehicles over the years. Mark, Tony and Pati were a joy to work easiest, most positive one I've ever had - and I've purchased a significant amount of vehicles over the years. Mark, Tony and Pati were a joy to work with; very knowledgeable and friendly - and I didn't feel pressured in any way. I would definitely recommend the dealership and these three people to everyone I know. Thank you, Greg May More

Service was good and done in a timely manner. Employees Service was good and done in a timely manner. Employees were friendly and explained everything that was going to be done. Asked if I had any quest Service was good and done in a timely manner. Employees were friendly and explained everything that was going to be done. Asked if I had any questions. More

After brining my car in for the 2nd time for the same reason it still isn't fixed the same day I got it back it acted up I've paid enough money into this and they still can't correct the problem I've bee reason it still isn't fixed the same day I got it back it acted up I've paid enough money into this and they still can't correct the problem I've been out a car for a total of 19 days not because of them working on it More

Dave Christopher did a great job. He was understanding and made every effort to get things done so we didn't have to wait. I would come back due to his efforts and attitude and made every effort to get things done so we didn't have to wait. I would come back due to his efforts and attitude More

Everyone was very nice and helpful. The runner who gave me a ride to the shopping center while I waited was very courteous. The gentleman who picked me up was also very courteous. All around this was a me a ride to the shopping center while I waited was very courteous. The gentleman who picked me up was also very courteous. All around this was a very pleasant experience....even paying for it the lady was very sweet. Thank you. Customer service goes a long way keep up the good kind work. More

Came in for service, left with "new" vehicle. I'm sure that's never happened before! I was there for service because I have been going to North Country Ford for vehicle service many years and ha I'm sure that's never happened before! I was there for service because I have been going to North Country Ford for vehicle service many years and have always felt satisfied with the product and attitude of this dealership. I believe this is the second or third vehicle I have gotten at this dealership. Mr Coghill was a pleasure to work with. I felt that even though I wasn't purchasing the most expensive car sold that day, myself and my business were important to the dealership. Thanks Dee and Patilee! More

I had a check light engine that kept coming on and off on my 2009 Ford Expedition. At the end of the service, my issue got taken care of through the warranty and my car got checked for other potential issue my 2009 Ford Expedition. At the end of the service, my issue got taken care of through the warranty and my car got checked for other potential issues. My rear brakes ended up being done and I was made aware of redeeming $25 via a current promotion going on. This is the pure definition of service and customer satisfaction at his best. Thank you Ford North Country. More