North Country Ford Lincoln - Service Center

Would Recommend I really like going to the Coon Rapids North Country Ford. They are always very accomodating.I will continue to go back to their service center. I really like going to the Coon Rapids North Country Ford. They are always very accomodating.I will continue to go back to their service center. More

Service for 2012 Explorer We brought our 2012 Explorer in when we had an issue with the battery going dead. When the quick lane service tested the battery it tested good. They We brought our 2012 Explorer in when we had an issue with the battery going dead. When the quick lane service tested the battery it tested good. They took the time to diagnose the issue and discovered that a module had gone bad and was draining power from the battery. They replaced the module ($650), Thank goodness for the extended warranty Geoffry convinced me to purchase when we bought the vehicle from them in November 2011. Our out of pocket expense, $100. You can't find a better dealership or friendlier employees. We're customers for life! James & Sandra Skilling More

Starting problem I brought my C-Max to the dealer to find out why it wouldn't start in the morning. David discovered that there was a service bulletin on a connector I brought my C-Max to the dealer to find out why it wouldn't start in the morning. David discovered that there was a service bulletin on a connector problem. He worked me into a tight schedule and had me on the road within 24 hours. Friendly, helpful service, as I have found always at North Country Ford. More

Great experience! Great experience all service advisors were helpful, and easy to talk with. Really appreciate the shuttle both ways from my home. Will come back again Great experience all service advisors were helpful, and easy to talk with. Really appreciate the shuttle both ways from my home. Will come back again and recommend to all. More

Super Service Having my oil changed last week, the mechanics found trouble in my wheel parts. Between Brandon and Kelly they found i have warranty to cover the most Having my oil changed last week, the mechanics found trouble in my wheel parts. Between Brandon and Kelly they found i have warranty to cover the most spendy part that was needed fixing. the leaky Axle seals. My sway bars were so annoying, clunking around, Was told by Kelly that can be fixed and was. Drives quietly now like a dream. More

Hope you have lots of time They were very polite. Took almost 2 hours to do an oil change and offered no feedback on the condition of the car just here is your bill and what is They were very polite. Took almost 2 hours to do an oil change and offered no feedback on the condition of the car just here is your bill and what is your address. Won't go back there again. More

Oil change Oops Who ever changed my oil did not secure skid plate. Had to return that evening. Jake was real polite and was able to replace it. Who ever changed my oil did not secure skid plate. Had to return that evening. Jake was real polite and was able to replace it. More

Great experience all around! After a dash light came on in my 2012 F-150, I called in and left a voicemail requesting a call back. Roger, in finance, took the call and was both c After a dash light came on in my 2012 F-150, I called in and left a voicemail requesting a call back. Roger, in finance, took the call and was both curteous and professional and he expedited my call to the service department immediatley. Denny and Tom in the service department were not only professional, but compassionate to the cirumstances and treated me as if I was a friend. I was in there with my truck that evening and couldn't have felt more at peace in knowing that I was being taken care of. I waited with my 11-month old son, and the accomodations were great! The staff I interacted with were friendly and professional. Mark Demars, who I bought from two years ago, even came over and said hi; as if I had only been in a week ago. I couldn't feel more relieved and appreciative of the services recieved and the way I was treated. These guys treated me like I was a friend, and they were taking care of me, rather than ahything else. I couldn't be happier with the services AND service that I received, and I will definitely be going back! Thanks guys for everything! More

Service-the name of the game I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. More

Service on 2013 Ford Taurus My husband and I now have a 2013 Ford Taurus that we didn't purchace there,but are bringing in for services needed,We also have had our 2001Ford SUV a My husband and I now have a 2013 Ford Taurus that we didn't purchace there,but are bringing in for services needed,We also have had our 2001Ford SUV and a 2001 Sable serviced there over the the years.Have worked with Brent Johnson most of the time and he is superb,but have also worked with others who have given us excellent service as well.Will continue to come back for service to Brent and perhaps buy our next Vehicle from NorthCountry.Would definitely recommend your Dealership and Service to others.Thank You,Arlene and Paul Fuller More