North Country Ford Lincoln - Service Center

Everytime I call the service department at North Country Ford and am treated with the utmost respect. These guys are awesome. I am so glad that I purchased my verhicle from North County Ford becaue they ta Ford and am treated with the utmost respect. These guys are awesome. I am so glad that I purchased my verhicle from North County Ford becaue they take very good care of me. I've been here for all my vehicle needs including regular oil changes and everytime they treat me the same! I think they might even know me by my first name now (which is a special touch). I have my own business too and service is KEY! Thanks to the guys at North Country Ford for taking such good care of me. Kelly Flaten More

My visit was just for scheduled maintenance, but everyone I came in contact with was very friendly and seemed sincerely interested in my satisfaction. They even washed my truck after the oil change/tire rot I came in contact with was very friendly and seemed sincerely interested in my satisfaction. They even washed my truck after the oil change/tire rotation. Even though this was a free oil change, they seemed to put their best effort into their service. More

They are so friendly when you come in there. They are ready to come to your vehicle as soon as you enter the garage. They have popcorn in a popcorn maker and also coffee in the side hallway. They also ha ready to come to your vehicle as soon as you enter the garage. They have popcorn in a popcorn maker and also coffee in the side hallway. They also have a big screen tv to watch tv. It is just a great experience to go there and see all the helpful employees. More

Excellent service! We purchased our Escape in June, 2009. We just walked in one day, not knowing anyone at your dealership. Tim Angell met us and we explained our situation. We had two vehicles and 2009. We just walked in one day, not knowing anyone at your dealership. Tim Angell met us and we explained our situation. We had two vehicles and were intending to go down to one. Our Town & Country minivan was a cream-puff and, in order to go ahead with the purchase of the Escape, we had to sell the T & C outright which we were able to do for a top price. Tim was understanding and patient, and when the time was right, worked with us. We appreciate Tim and the rest of the N C staff. More

This is the second time in less then 4 months that I needed to bring in my vehicle for service, a vehicle that has less then 50,000 miles on it... First because of a bad factory issued seal that lead to needed to bring in my vehicle for service, a vehicle that has less then 50,000 miles on it... First because of a bad factory issued seal that lead to the transmission going out and costing $3600.00, and now 4 months after they do a complete overhaul they tell me my engine was starved for oil and needs to be replaced for $6000.00 No oil light came on, the engine never got warm, There is no oil leak in the engine, nothing was seemingly wrong till it made some noise and I brought it in! Their explanation was that no light will go on if it has X amount of oil? If the engine is being damaged and is "Starved" for oil, shouldn't Bells and Alarms go off at that point?!?!?!? And if the oil and everything was checked just 4 months prior, how was it starved for oil as well, or did they not check everything as they said then? I really had no desire to get this vehicle fixed and sink more money into this lemon of a car sold to me by Ford, so upon being told it needed this extensive work I contacted a salesman and started working with them to get another new vehicle. We couldn't come to a working monthly payment to begin with and he said he was going to see if a split payment, one were it was lower to start and higher later would work, but two days later he had not called me back... Same with the service department, they were going to see if replacing just the heads would get me by for awhile, after no response from either of these gentlemen I just came up and took the truck home and will see if my normal mechanic can do anything for me. This is also not the first issues I have had with this SUV since buying it and I am so disappointed in Ford not standing by the quality of it's cars and refuse to do the right thing and take care of these issues at the least a greatly reduced cost to the buyer, if not free. No car should have these issues at less then 50k miles. I do wish to express that I have no issues with any individuals or treatment by anyone, mainly because I understand the people I was dealing with directly have no real power to do what needs to be done to fix this, but no one went out of their way to be a real assistance either. More