North Country Ford Lincoln - Service Center

Service Department Excellence Always so helpful and very friendly! I recommend this dealership to everyone I know. Service department is unbeatable in my opinion!! Excellent custom Always so helpful and very friendly! I recommend this dealership to everyone I know. Service department is unbeatable in my opinion!! Excellent customer service as well! THANK-YOU!!!!😄 More

Professional, Thoughtful and great listeners Dave at the service desk was exceptionally kind and thoughtful. He listened to my concerns, gave me a couple of options and ensured I had all the info Dave at the service desk was exceptionally kind and thoughtful. He listened to my concerns, gave me a couple of options and ensured I had all the information I needed to make an informed decision. He then introduced me to Barry in sales to purchase a new vehicle. Barry and Tom were both also very considerate and ensured I received the best deal possible. Much appreciation to the 3 gentlemen for being so professional and kind. More

40,000 Originally we were trying to schedule a service appointment as we were hearing a different noise in the vehicle. My husband made the appointment onli Originally we were trying to schedule a service appointment as we were hearing a different noise in the vehicle. My husband made the appointment online and said there were only general appointment offering so he chose the 40,000 mile check up which we were planning on doing. He put in the notes about the noise. When arrived was only able to be seen for 40,000 as that’s what he chose and that was great but didn’t get to be seen for the noise and that was our main concern. So only issue was that otherwise the gentleman helping with oil change etc was great!! More

drive to CR Luther ford because of it's reputation & service I make the trip to this Luther dealer because they have been honest and reputable in the work they do. Andy (I believe) may finally have resolved the I make the trip to this Luther dealer because they have been honest and reputable in the work they do. Andy (I believe) may finally have resolved the issue with my extended warranty and I appreciate his assistance without an appt, and Brandon was thorough explaining additional items that came up at quick lane More

Luther cares Went in for a repair on my company vehicle and Tom totally took care of the whole situation. He gave me a confidence in Luther made me feel like my t Went in for a repair on my company vehicle and Tom totally took care of the whole situation. He gave me a confidence in Luther made me feel like my truck repair really mattered. He took great care of me! He made me feel like this particular dealership isn't just there to make a buck but rather to serve the vehicle needs community. As a small business owner within the community it great to see. Thanks Tom for all your help! - Angie Savageau Realtor/Re/Max Agent More

Absolutely the Best!!! North Country Quick Lane is the BEST!!! Thanks to you all!!! I will always come to you for all my service needs!! Highly recommend to everyone!!! North Country Quick Lane is the BEST!!! Thanks to you all!!! I will always come to you for all my service needs!! Highly recommend to everyone!!! More

great service by brent brent was my service guy. out of all my visits, he was the best he has good customer skills he treated me very nice he new my name when i came bac brent was my service guy. out of all my visits, he was the best he has good customer skills he treated me very nice he new my name when i came back just felt very comfortable with him thank you brent More

Uff Da! We were reluctant to try a Ford dealership again after the last visit here but hoped for the best. The last time we were here with our own car for an We were reluctant to try a Ford dealership again after the last visit here but hoped for the best. The last time we were here with our own car for an oil change and had to have them top off the fluids (antifreeze, power steering fluid and wind shield wash) in the parking lot before leaving. This wasn't the first time we noticed they didn't top the fluids. The car for this review is my in-laws car. First, the in-laws car is a very nice car with only 50K miles that needed the rear wheel bearings replaced. Maybe disappearing fluids and worn wheel bearings are normal for a Ford, but it isn't normal for a Chevy or Toyota. Especially the Toyota. I tried to ask if this was normal but the service desk people already left for the weekend (6:00 PM). Secondly, there are two brand new gouges on the car. Nice! I'm pretty sure they will deny any wrong doing when the service desk people finally return the message. Third, there was an adorable older couple who drove 1 1/2 hours because this was the closest dealership with a lift for their Super Duty. They had already been there for over three hours. They added an oil change since they were already there to replace the valve stems. Apparently, the tire pressure readings on the dash board from these fancy tire valve stems were all over the place. The dealership gave their fancy valve stems to another customer before their appointment and didn't bother telling them. They also didn't tell them that they didn't have a lift available to change their oil. Really!?! They've been waiting for over three hours for an oil change and you can't just go old school and crawl underneath a TALL truck so they can get on the road for their 1 1/2 hour drive home where their medications and dog were waiting? Now that's service! (Said with sarcasm.) More

Fusion transmission fix My Fusion needed a new transmission and they had trouble with parts. So I will have had a loaner from them for a month or more. I don’t know what I wo My Fusion needed a new transmission and they had trouble with parts. So I will have had a loaner from them for a month or more. I don’t know what I would have done without having this to drive. Thanks Much More

good service Good service I am happy every time I come in. keep up the job you are doing and I will continue to return. yes I will Good service I am happy every time I come in. keep up the job you are doing and I will continue to return. yes I will More