North Country Ford Lincoln - Service Center

Great service rep Michaela is a great service rep. Don’t let her get away. Friendly, efficient and very knowledgeable. She seems to have the saavy to go places. Michaela is a great service rep. Don’t let her get away. Friendly, efficient and very knowledgeable. She seems to have the saavy to go places. More

The works package. From the moment I arrived Michaela was on top of things. My car was in and out in the timetable I was told it would be. Cashier was friendly and cheer From the moment I arrived Michaela was on top of things. My car was in and out in the timetable I was told it would be. Cashier was friendly and cheerful. Quote was given for any work the dealership thought needed attention. More

Service Excellwnt service, Rick always stops by when he sees me to say hi while I am waiting for my SUV to get done. Service is up right and friendly, I trust Excellwnt service, Rick always stops by when he sees me to say hi while I am waiting for my SUV to get done. Service is up right and friendly, I trust both sales and service! More

They have been very helpful and pleasant 😊 So far - so good 😊 I’m really enjoying my new Ford truck. My Diesel engine is running great and the power is nice to have 👍 So far - so good 😊 I’m really enjoying my new Ford truck. My Diesel engine is running great and the power is nice to have 👍 More

I got HOSED I had my Lincoln MXZ brought to North Country Ford on Jan 21st and it wasn’t ready until Feb 20th. I had a water pump failure and the reason I was tol I had my Lincoln MXZ brought to North Country Ford on Jan 21st and it wasn’t ready until Feb 20th. I had a water pump failure and the reason I was told for the delay was due a part (hose) not being in stock. I understand that my car wouldn’t be looked at right away which is fine for something that is unexpected. I also understand that a small delay (3-5 busisness days) is somewhat understandable for a part not being in stock. This wasn’t a part from a Lamborghini, it’s a Ford/Lincoln part which boggles my mind how it could take weeks. I don’t blame this entirely on Jack the service representative, but I was given multiple dates that it would be ready and all those dates were missed. A loaner car was offered a week into this, but didn’t take it since I didn’t think it would take another 3 weeks to fix. The icing on the cake was when it finally was ready that I had to walk into the lot to get it myself, was not run through the car wash (it was dirtier than when I left it, and then scrape all the frost off the windows. If it was pulled out front while doing the paperwork and washed it probably could have partially saved this review. Just a bad overall experience after it was in their possession for nearly a month. More

First time visit Everyone was very friendly and helpful. I will be going back. I only had an oil change and tire rotation but my experience was good. Everyone was very friendly and helpful. I will be going back. I only had an oil change and tire rotation but my experience was good. More

Friendly and easy to work with We have bought 2 new vehicles from this dealer over the last 3 year and have found them very friendly and easy to work with. They have been very profe We have bought 2 new vehicles from this dealer over the last 3 year and have found them very friendly and easy to work with. They have been very professional and either have had on hand or willing to find us the vehicle we’re looking for. More

Great service as always Work done on time and done well. Friendly staff. Mikayla Mccann was very good at her job - she is always friendly and accommodating- a true asset to Work done on time and done well. Friendly staff. Mikayla Mccann was very good at her job - she is always friendly and accommodating- a true asset to North Country Ford More

Great service. Jake was courteous, and helpful, they got me in and out quickly, with a carwash. There was no charge for the first time service, and treated me with r Jake was courteous, and helpful, they got me in and out quickly, with a carwash. There was no charge for the first time service, and treated me with respect. I love Jake's red beard. More

Always Great Service The team at North Country are always friendly, respectful and knowledgeable. I have been coming here ever since I bought my used car at another Ford The team at North Country are always friendly, respectful and knowledgeable. I have been coming here ever since I bought my used car at another Ford dealer and was not happy with that dealer. North Country has always been great to work with for everything from a routine oil change to major transmission issues! Thanks! More