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North Country Ford Lincoln - Service Center
Coon Rapids, MN
1,261 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,261 Reviews of North Country Ford Lincoln - Service Center
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March 06, 2018
Ryan was great He was kind, informative and fast. I came in for an oil change and he was honest about the time frame without an appointment. Offered me a free tire r He was kind, informative and fast. I came in for an oil change and he was honest about the time frame without an appointment. Offered me a free tire rotation and car wash. Very nice guy. More
by ELEACIA.THESING
Verified CustomerEmployees Worked With
Ryan Kosciolek
March 06, 2018
Responsive, helpful customer service Jack was helpful in answering questions, being attentive to details, and keeping me informed of the progress of the repairs. I appreciated his friend Jack was helpful in answering questions, being attentive to details, and keeping me informed of the progress of the repairs. I appreciated his friendly demeanor. More
by Jules G.
Employees Worked With
Jack Hackman
March 06, 2018
Oil change and recall repair I always receive timely and friendly service here, I typically wait for service to be completed, but have sometimes used a rental vehicle and have alw I always receive timely and friendly service here, I typically wait for service to be completed, but have sometimes used a rental vehicle and have always had good experiences. More
by Madssad
Employees Worked With
Paul Spinler
March 06, 2018
Hello How many words is twenty five words? I was and always am very pleased with the work done on my vehicles from North Country Ford in Coon Rapids How many words is twenty five words? I was and always am very pleased with the work done on my vehicles from North Country Ford in Coon Rapids More
by minnesotasportsguy
Employees Worked With
Kelly Casper, Rick Leyse
March 06, 2018
The worst service I got After scheduled for oil change and tire sensor Fault reset or replaced, and i dropped my track 11:30am and wait until 9pm to pick up. The worest day I After scheduled for oil change and tire sensor Fault reset or replaced, and i dropped my track 11:30am and wait until 9pm to pick up. The worest day I got ever. Miss lead the service and they told me done and after I got the track only they completed oil change and I told them about the sensor again and they keep me another line to be compeleted all day. I miss my Appointement and my meeting. I was so hungry and finally they drop me home at 4pm to get my lunch. I don’t know what kind of service and management serve to the public thing like this. I thought u guys professionals but it looks like not. It looks like I am not seeing you guys at all from now on. Thank you for the worest service you gave me and underestimated me ever. More
by bbelete_2000
Employees Worked With
Brandon Anderson
March 06, 2018
Oil change I was very pleased at the service I received when I went to get an oil change. All the people were friendly. It took a little bit longer then what I w I was very pleased at the service I received when I went to get an oil change. All the people were friendly. It took a little bit longer then what I was quoted, so I got a discount off the price. I feel like North Country Ford always aims to please. More
by RJSJODIN3
Employees Worked With
Unsure of the gentleman who took care of the paper work and checked me in!
March 06, 2018
Horrible I have been bringing my vehicle to this dealership for 6 years for all service and oil changes. Over the years I have noticed the service has gone way I have been bringing my vehicle to this dealership for 6 years for all service and oil changes. Over the years I have noticed the service has gone way down. The advisors seem very grumpy and don’t seem to listen very well. Twice now I have brought my vehicle there for repair and have had to bring it back multiple times until it actually gets repaired. When I called and spoke to a manger this last time he seemed like it was my fault for not “explaining” what was wrong with my vehicle when I explained when, what, how and the location of the issue, i guess I’m not sure what else they would need. Also if they were unsure, why didn’t I get a phone call to try and give more detail? I just dropped my vehicle off today to get the repair refixed from the last time and the representative was very monotone rolled his eyes a few times and just didn’t seem interested. Maybe I should have had my husband drop the vehicle off and maybe it would actually get fixed. I feel very mistreated and if it wasn’t for the warranty I would never return here. I will never purchase another vehicle from North Country and I will make sure everyone i know, knows what Poor service you offer. More
by NBECERRA98
March 04, 2018
Quick, professional, work done correctly, and on time My service rep Jack Hackman is the best in the business. He is professional, explains what is going to happen simply to understand the processes of fi My service rep Jack Hackman is the best in the business. He is professional, explains what is going to happen simply to understand the processes of fixing your vehicle. He got me set up for a rental car. My vehicle was fixed and cleaned inside and out. In just a short few hours. Jack made the difference for me and my vehicle. Thanks Jack and North Country Ford More
by ndcami51
Employees Worked With
Jack Hackman
March 04, 2018
Professional service I came in thinking (hoping) there was frozen Minnesota weather stuck up in my wheel well. Diagnosis was different. Brake pads and calipers were shot o I came in thinking (hoping) there was frozen Minnesota weather stuck up in my wheel well. Diagnosis was different. Brake pads and calipers were shot on rear. Chris was informative on her call to me. We left my Fusion overnight and I had an awesome 2018 Fusion for my rental. The work was finished by noon the next day for pick up. I am very satisfied with North Country and my new brakes. More
by Joseph Paul
Employees Worked With
March 03, 2018
Oil change tire rotation Was done in a reasonable time and the people were friendly and since it took a little longer than I should have the discounted my oil change and they Was done in a reasonable time and the people were friendly and since it took a little longer than I should have the discounted my oil change and they were very pleasant to deal with More
by denmmp
Employees Worked With
Kelly Casper
