North Country Ford Lincoln - Service Center

Warranty work Had recall on transmission for 2014 Focus HB. Brought it in and had to schedule another appointment as diagnostic said it needed new clutch. At next Had recall on transmission for 2014 Focus HB. Brought it in and had to schedule another appointment as diagnostic said it needed new clutch. At next appointment had rental car waiting and put the door. Two days and done. Car drives and shifts so much better. Inconvenient to have to schedule another appointment, but Okay. More

excellent I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. More

Service Each and everyone of the North Country Ford employees make you feel very special. We have never experienced any negative service.... we have been a F Each and everyone of the North Country Ford employees make you feel very special. We have never experienced any negative service.... we have been a Ford customer for years and will never change! More

So impressed with friendly service! I dropped off my car for service and my husband picked me up. I told him the next car you buy you should purchase from these guys!!! I am so impressed I dropped off my car for service and my husband picked me up. I told him the next car you buy you should purchase from these guys!!! I am so impressed with how eager they are to please and make sure you walk away completely satisfied. Having service done here is truly a good experience. More

Smooth sailing I went to Luther after a bad local dealer. Luther is GREAT! I don't say this lightly but this was one of the best service experiences I've had wit I went to Luther after a bad local dealer. Luther is GREAT! I don't say this lightly but this was one of the best service experiences I've had with any dealer. I sat near the service desk and cashier to by away from the noise of the waiting area tv and what I heard from the service desk was great attention deal & customer service. Here was no hard sell just the facts of the repair at hand. If you like to have your car serviced at the dealership or just want to know where to go when you need a factor shop I'd suggest you give them a try. More

My new dealership! So happy that a friend referred me to North Country Ford! I don't dread going to the dealership anymore, like I used to, with places in the past! They So happy that a friend referred me to North Country Ford! I don't dread going to the dealership anymore, like I used to, with places in the past! They make it convenient, and they really seem to "have it together!" The staff is so warm and welcoming, and they really make a great team! More

oil change Quick service , got complimentary tire rotation and car wash.... very polite and friendly stuff!!!I I recommend this dealer not only to service a car, Quick service , got complimentary tire rotation and car wash.... very polite and friendly stuff!!!I I recommend this dealer not only to service a car, buy also to buy a car !! More

Tires and oil change Received a quote for new tires and scheduled an appointment to have the work done. When I checked in with Tony I had a coupon for tire rebates (not t Received a quote for new tires and scheduled an appointment to have the work done. When I checked in with Tony I had a coupon for tire rebates (not the brand I purchased) and oil change. Tony said he would look online to see if anyone had them at a lower price and he would price match it. The price I had was pretty good already for light truck tires. But I thought knock yourself out, bet you won't find a better price, or even look for that matter. When Tony came to tell me the truck was ready he said he had found a better price, and matched it! Since he proved my pessimism wrong I had to write this review. Left the shop with 4 new tires, oil change, car wash, and money left over for lunch! More

Service issue resolved I had a light on my 2012 Edge come on, (door ajar) which also controls the door locks, and the dome light. I was told that the initial cost to just ru I had a light on my 2012 Edge come on, (door ajar) which also controls the door locks, and the dome light. I was told that the initial cost to just run electrical tests would be 139.00. I agreed to have the service done, and was not happy with the total amount due. After returning home I noticed a commercial on TV for lights out at all Luther dealers. I wrote a review to the dealer with my concerns about my bill and why that wasn't a part of my discount. I was quickly contacted by Tom and he apologized for the error, we talked about some other issues about the billing, and he made some adjustments which I am very happy with the results. I feel that with my concerns I had with service costs and how quickly they resolved them, I would highly recommend Luther North Country Ford in Coon Rapids to everyone. Great people in Sales and Service. More

Vehicle Serviced North Country Ford Lincoln, as always, treats the Customer with care and courtesy. All questions are answered, with respect to the issue, with speed a North Country Ford Lincoln, as always, treats the Customer with care and courtesy. All questions are answered, with respect to the issue, with speed and accuracy. More