North End Subaru

Extremely helpful, knowledgeable and friendly. Made the buying experience enjoyable. Felt that I could trust the dealer and dealership. I would highly recommend the North End Subaru dealership. buying experience enjoyable. Felt that I could trust the dealer and dealership. I would highly recommend the North End Subaru dealership. More

I bought my car here, Bob Waite was the salesperson, really provided great service. I would definitely recommend this dealership to a friend, and have recommended it. This is what buying a new car SHOUL really provided great service. I would definitely recommend this dealership to a friend, and have recommended it. This is what buying a new car SHOULD be like. Cant beat North End Subaru. More

Sorry so slow to fill this out! We had a very pleasant experience at North End. Richard was great to work with and he went to great lengths to get us into a vehicle that met our specifications, and track experience at North End. Richard was great to work with and he went to great lengths to get us into a vehicle that met our specifications, and tracking down a replacement key fob for the Forester. We originally purchased our 2007 Outback at North End so it was one of the first places we came back to when we needed to add to our "fleet". The service team has always been very accomodating to us as well, so we're happy to continue doing business with North End. More

Best new car purchase experience I have ever had, very personal attention to datail. The car is the best duy for the money, I will be a repeat customer for years to come. personal attention to datail. The car is the best duy for the money, I will be a repeat customer for years to come. More

Bob Waite was great to work with. He answered all my questions and listened carefully to what I was looking for. He's very personable and I would recommend him to anyone who is looking for a Subaru. questions and listened carefully to what I was looking for. He's very personable and I would recommend him to anyone who is looking for a Subaru. More

We used to own a Subaru in the early 90-ies and since then had a soft spot for the brand. Now that we retired, we planned to buy a small (first ever new!) car and a pop-up tent and see the country. Afte then had a soft spot for the brand. Now that we retired, we planned to buy a small (first ever new!) car and a pop-up tent and see the country. After some searching, we found the smallest car that could tow was Subaru Impreza and a smallest pop-up was an Aliner. Our son has bought his Mazda3 at North End and had greatly recommended it. The first time we visited, it was just exploratory, but we got to drive an Impreza, and Bob Waite answered patiently my husbands many questions from engines, 4WD, safety, and mainly the towing capability. We were impressed with the lack of sales pressure. After a month of deliberating we came back to buy. This time we dealt with Shawn Henrikson, the new kid on the block. Again, same questions, same reassurances, Shawn was showing good knowledge, but was wise enough to ask his elder colleagues a couple of things he was not sure about. We liked that. Next, to Tom Liddle to do the finances. Again, very friendly, efficient AND we took upon his recommendation of Liberty Mutual Insurance which saved us more than 40% compared with Commerce! We chose a blue color, but after searching all nearby dealers they could not find any. Yes, Japan has some problems these days. We settled on a silver. At pick-up date, so much paperwork, but everything went efficiently at my pace. After a final handshake, I drove the new car home to go through the papers and thumb through the manual. But ALAS!!! The manual said the Impreza cannot tow anything! We called back in panic, were ready to return the car, since it was the sole reason we bought it for, but were reassured again, that Impreza has the same engine and drive train as Forester which is rated for towing 2000 lbs (our pop-up weighs 1200). Next we will have the tow hitch installed by the RV dealer (they have hitches made specifically for Impreza, go figure!) We are still holding our breath, but will let you know. All in all, it was a pleasant experience, staff is patient and knowledgeable, and mainly they do not pressure you to buy. More

We had an issue with the remote starter and after talking to J.J. he set up an appointment to remove the starter. Then, while in Litchfield S.C. we had an issue and called J.J. he directed us to Frank and he to J.J. he set up an appointment to remove the starter. Then, while in Litchfield S.C. we had an issue and called J.J. he directed us to Frank and he helped us find a dealer in that area and the issue was resolved in a timely manner. I can't say enough about North End and the staff great to work with and they truly believe the customer comes first. Thanks to all we have dealt with at this dealership. More

I had a certain car in mind when I went to North End Subaru and found just what I was looking for. I had a great experience with the friendly sales people and am satisfied with my new car. I would rec Subaru and found just what I was looking for. I had a great experience with the friendly sales people and am satisfied with my new car. I would recommend the North End Subaru dealership to anyone. More

Bob Waite was a very helpful salesperson, he was knowledgeable about any aspect of the vehicle we were interested in and maintained a positive attitude throughout the sale. I would definitely recomm knowledgeable about any aspect of the vehicle we were interested in and maintained a positive attitude throughout the sale. I would definitely recommend friends and family to North End just to deal with Bob so they can have as great of an experience as we did. More

This dealership has the feeling of a small family. You don't just buy a new car here. They walk you through all kinds of things. My favorite hand-holding was Rich helping me set up my bluetooth phone co don't just buy a new car here. They walk you through all kinds of things. My favorite hand-holding was Rich helping me set up my bluetooth phone connection, since it was the first time I've had a car with that feature. I wanted a color/feature combination that wasn't at the dealership, but they quickly located a car that was what I wanted - in Rhode Island. The car was ready for me in 3 days. They did all the work with our insurance company getting our plates switched over to the new car. It was all pretty painless. (A couple of minor communication issues around the paperwork, but nothing to really complain about, it all went smoothly in the end.) The day after I picked up my car, I went back to pick up the official registration. As I walked into the office all the salesmen had big smiles on their faces and asked how I liked the new car. Really, I'm a big fan of this dealership, which is why I came back to buy my second car from them. I would highly recommend them. There is a feeling of trust in this place. More