"Absolutely recommend place and staff"
- Ilene B
I was absolutely happy with all staff work, including Justin Gordon. It made buying a new car painless. Everyone was very helpful, and Justin gave me a great tour of all the doodads on my beautiful new car. Tom went through the financing and warranty options and was a great help. Mike oversaw the whole process. I heartily recommend this dealership and its staff for the very fine cars they present.
"Friendly no pressure and knowledgeable "
Greg was very helpful and flexible as I narrowed down the Subaru I needed. Generous test drives helped me get to know the car well and get comfortable before committing to purchase.
Transaction went smoothly including taking two elderly Scoobys off our hands and dealing with all the registry paperwork. Business manager Tom made the signing go the smoothest of all the cars I’ve purchased.
One small hiccup (missing accessory at delivery that was replaced a few days later) but besides that a great experience.
From the moment we set foot in the door of the dealership, we felt 'at home'. Justin and the team were friendly, no hassle, easy going, no upselling, patient. Justin is great to work with, knowledgeable and wanted to make sure we would be happy. One of the best dealerships we have dealt with, and certainly will recommend to anyone....
This is a winning Team!
"Great no hassle deal! "
One of the best car buying experiences I’ve ever had. Frank Lajoie was great to work with. Frank and Jesse knew where I needed to be on the deal and worked “for me” to make it happen. I’m looking forward to many years in my new Outback!
"ZERO PRESSURE, CAR BUYING MADE EASY"
- Rice 80
This was our second purchase from North end Subaru,we requested same salesman as our first experience there.From the moment we walked in we felt very comfortable with Frank as he is very down to earth.He was there to answer all of our questions,and we had many,he was very knowledgeable and honest.We have actually leased from a different dealership and service was like night and day.I would HIGHLY recommend North End Subaru, Frank Lajoie thank you for making car buying easy peasy.
"Excellent Experience With North End!"
We purchased our most recent Subaru from North End Subaru with the help of Bob Waite. Bob was funny and charming and was able to find us exactly what we were looking for which was amazing since my hubby was pretty picky about what he did and didn't want in a new vehicle.
We had the 2018 Forester and Outback on our shortlist and Bob provided us with plenty of information on both including the pros and cons of each. Both models were on the showroom floor and Bob went over both of the vehicles thoroughly with us. We ended up choosing the 2018 Subaru Outback 2.5i Premium and we were pleasantly surprised when Bob quoted us a great price right out of the gate for the vehicle we test drove, no "wheeling or dealing" just a fair price that fit our budget as well as met our needs and they were kind enough to throw in the remote start and WeatherTech floor liners at no extra charge when we asked for them.
The 0% interest from Subaru Financing was also a great selling point and Tom Liddle was able to quickly help us through the credit process and get all our paperwork in place for our pickup a few days later. On-site registration is a lovely convenience as well as it saved us standing in line for an hour at the RMV.
Overall a GREAT experience! I would definitely recommend Bob and the North End Team.
"Patty's experience at Subaru! "
I have not purchased a new car in over 15 years, needless to say I was very anxious about doing so due to past experiences with sales specialists. My experience with Frank Lajoie, the sales specialist who worked with me, and the team at Subaru, it was one that I could have never imagined. It was the most pleasant car buying experience I have ever had, everyone was approachable and were interested in what I wanted as a customer. Frank was patient and afforded me all the time I needed for my questions to be answered. Thank you Frank...I love my car!
"Nice and Easy"
I just purchased a Subaru Legacy and this was the 3rd Subaru we purchased from this dealership. The buying experience very easy and the Sales People are great to work with. Greg helped us with this purchase and he was very knowledgeable of the car and its features, which is helpful when trying to compare models.
and not to mention the fair price offered for my trade and the new car. Everyone from Sales, the Service department, and Tom (paper work guy) was very professional and nice to work with. I recommend this dealership. Why I did not buy an AWD Subaru in the past for these New England winters I don't know. what a difference AWD makes. Also these cars are very reliable, a big plus in my book.
"Best of the best"
This is our 4th vehicle from this dealership. What keeps us coming back is sales representatives like Greg Nuorimo. Great with presentation, easy to work with, and good with fidgety children. Greg worked with Mark Atkinson (Greg is Subaru, Mark is Mazda. Both worked great together to walk me through the entire vehicle from bumper to bumper. Highly recommended to all and we will be back. Thank you!
"Easy, Quick, and Painless Car Buying Experience!"
I walked in one morning looking to just test drive a crosstrek and forester. Being a young female, I didn't expect anyone to take me seriously; however, Frank Lajoie approached me immediately and took me out to test drive whatever I wanted. I never once felt pressured or uncomfortable with Frank. He was very knowledgeable of each vehicle in addition to being extremely personable. Although I did not plan on buying a car that day, I left and came back a few hours later with my significant other. Within an hour, Frank gave us a deal on trading in my Jeep and we signed the papers on a brand new crosstrek! I was able to take my new car home the following morning. The entire process was very easy. Tom Liddle answered all of my questions and simplified every step of the financing process for me. I could not be more satisfied with my entire experience and would recommend North End Subaru and Frank Lajoie to everyone!