North End Subaru

We needed some engine work done on our Subaru Outback Wagon. We were treated very very well. We were given a car to use while repairs were being done. We were shown the problems that needed to be fixe Wagon. We were treated very very well. We were given a car to use while repairs were being done. We were shown the problems that needed to be fixed. JJ O'Neal was most kind to me. When the time to trade in happens we will surely give North End Subaru the first option. More

I would highly recommend North End Subaru. My husband and I went there with a pretty desperate situation, my old car was dead, our credit not so good and between John and Bob and the Finance manager they and I went there with a pretty desperate situation, my old car was dead, our credit not so good and between John and Bob and the Finance manager they were able find a us a great used vehichle, and creativly finance it for us. Everyone I dealt with at North End was friendly and very sympathetic to our situation, and didn't make us feel like we were less important because we weren't purchasing a new car. When our financial situation has turned around and we are ready for a new vehichle, I will not hesitate to give North End my business again! Thank you North End! More

I am a owner of a Mazda Miata which I bought at North End Mazda. I had very good feelings about this dealership. The service department was very kind and helpful. My husband just leased a 2011 Mazda 3. He Mazda. I had very good feelings about this dealership. The service department was very kind and helpful. My husband just leased a 2011 Mazda 3. He seems to like it a lot and the deal we received was outstanding. We were brought back to the service department and was introduced to the manager. Very friendly and talkative. My husband asked some questions and the manager answered them completely. My opinion is they are awsome to deal with. More

I have been a Service customer since 2003. I have been extremely happy with the service that I received feeling that Rick and the other guys gave me all the information needed to maintain my car. My Fores extremely happy with the service that I received feeling that Rick and the other guys gave me all the information needed to maintain my car. My Forester was starting to show its age so I decided it was time to replace my Forester. I researched a number cars and decided to purchase the Outback. Frank L gave me his time, we test drove 2011 Forester and Outback. He gave me that facts that I needed to compare the two cars. I feel that this information was key to me buying my second subaru. It also allowed me to make an informed buying decision. When I decided to come back and buy, Frank C made sure that the Outback that I wanted was there at the dealer. Marty gave me a great price for a new Outback and fair trade in price on my Forester. I could not be happier with the experience. I LOVE my new Outback. I am happy to be both a service and sales North End Subaru customer! North End Subaru sets the bar for honesty in sales and great service! I look forward to being a North End customer for many years to come! More

Promptly waited on. Explained an issue I was not aware of that needed action. Service was done very quickly with minimal wait. The facility/waiting area is extremely pleasant and comfortable. The price of that needed action. Service was done very quickly with minimal wait. The facility/waiting area is extremely pleasant and comfortable. The price was fair. They make certain you understand the servicing ... in such words even I (a woman) could understand! More

I worked with Bob Waite, a true professional. His explicit sales method was to proceed at my pace. This contrasts very favorably with more traditional, but badly outmoded methods of trying to "tria explicit sales method was to proceed at my pace. This contrasts very favorably with more traditional, but badly outmoded methods of trying to "trial-close" the prospect every 5 minutes, or worse not following up or staying in touch. Thus, Bob and North End in general seems to be a really good place to do business, based upon my experience. btw, there were 3 other Subaru dealers closer to my home. More

I have been looking for a new car for a couple of months. Visited many dealerships. Sunday I decided to take a ride to Northend Subaru My salesman Bob Waite met me immediately with a hand shake. At that poin Visited many dealerships. Sunday I decided to take a ride to Northend Subaru My salesman Bob Waite met me immediately with a hand shake. At that point I knew I was going to buy a car. He asked me a little about myself. We talked for awhile should me a Subaru Legacy. At that point I told him I had never even sat in a Subaru. Well he said lets take it for a ride. We did just that and I must have said "WOW" or "Oh My God" I don't remember how many times. What an awsome car. I also drove an Impreza liked it but fell in love with the Legacy. I asked Bob if I could take it to show my wife which was about 45 min away he said sure take your time. I thought that was great. When I came back from showing my wife. He met mwe at the door asked me how she liked it, what a silly question "she loved it". Bob and North End treated me so good through the whole process of buying a car all the way through the delivery on mon.When I picked my hew car up Bob introduced me to the service manager. I thought that was pretty cool. This was the best experience I have ever had purchaseing a car. Oh ya and by the way I've already told everybody this is the best place to buy a car. Thank You Jimmy L. More

Bob, You were great! And made a tough decision for us Bob, You were great! And made a tough decision for us very easy. On the way to buying our new Outback (which we love), you showed us any and every ca Bob, You were great! And made a tough decision for us very easy. On the way to buying our new Outback (which we love), you showed us any and every car we wanted to see. Your patience and attentiveness were outstanding! At no time did we feel you were trying to sell us something, but rather that you were trying to help us identify the car to buy that would meet our needs. Thank you again for great service. More

They were recommended to me by someone who lives about a mile away from them based on service work that was done. I have never used their service department, but had less than good luck with a salesman who mile away from them based on service work that was done. I have never used their service department, but had less than good luck with a salesman who was reluctant to give me an actual price on a car, therefore they lost a chance to gain a customer. More

Northend Subaru is a very customer friendly dealership. We were treated extremely well by the entire staff, but particularly by the salesperson, Bob Waite. All of our questions were answereed and our Suba We were treated extremely well by the entire staff, but particularly by the salesperson, Bob Waite. All of our questions were answereed and our Subaru was available in a very short time. Email and phone contact after the sale was very reassuring. I would do business with them any time. More