North Freeway Hyundai

No pressure This dealership was truly a no pressure sale. Looked at several vehicles. They got me more on trade in and incentives. Walked through complete process This dealership was truly a no pressure sale. Looked at several vehicles. They got me more on trade in and incentives. Walked through complete process and once started took about an hour to complete. More

Car Good experience during initial car purchase. Sub par experience after. I want a call back from people after I leave a message twice. Please and thank Good experience during initial car purchase. Sub par experience after. I want a call back from people after I leave a message twice. Please and thank you More

I felt like they gave me the runaround I went in to buy a Sonata, and the dealer did not have it on the lot. I was told they could get the car to the lot, no problem. So, I filled out the l I went in to buy a Sonata, and the dealer did not have it on the lot. I was told they could get the car to the lot, no problem. So, I filled out the loan paperwork, and they ran my credit. Hours went by, and I needed to leave, and meet someone (It was 8pm at that point). I figured since they didn't have the car, I could come back when they did, and finish everything up. My salesman said he didn't think they could get the car to the lot without me signing the loan documents, so we asked his "manager". The manager (Chris?) told me that policy would not allow them to "give up" a hot car for me to get the car I was going to buy on the lot. So I left, and called the Hyundai dealership in Houston, and asked if they would get the car on their lot before I purchased it, and they said of course! So I called my sales guy back, and told him that if he didn't get it figured out, I would go to the Houston dealership to purchase the car. Then the actual manager (Jeff) calls me, and says he will get the car to the lot. Also, it not legally yours until you drive it off the lot, so I am not sure why they made such a bug deal about signing everything before I left... I did not have to leave a deposit for them to get the car to the lot. I felt like they gave the runaround, and were not taking my business seriously. I asked Chris, "You're not going to give up a hot car for me? Because I am going to buy the car your bringing on the lot.", and he told me "No." Once that was worked out, and I met with the lender, he tried to sell me the actual warranty that covers all maintenance on the car. I suggest you negotiate this before meeting with the lender, as well as your interest rate. I believe the starting price he gave for extended warranty was $1599, but he "used all his coupons", and got it down to $999. I still think I paid too much. I wrote a personal check for the down payment, but needed funds to clear in my bank account from my investment account, and David Harvey said he would hold the check. He did not hold the check, and it was cashed the next day. Thankfully my bank protected my payments, and I was only charged an overdraft fee. I purchased this car 1 wk 2 days ago, and have not received any title paper work, or phone calls regarding its whereabouts. I did receive a notification today that a payment has been transfer from my bank account for my OLD CAR LOAN (The one I traded in for this purchase). My old car payment loan was supposed to be paid off, and my new car payment is not due until next month. So, now I have to get this cleared up as well, when it should have been done, and done correctly by their lending company. Overall, this experience has been, and continues to be a pain in the xxx. More

Best car shopping experience ever. The staff here really helped me find a car that fit my needs. As a first time buyer, I had been visiting multiple dealerships looking for the best dea The staff here really helped me find a car that fit my needs. As a first time buyer, I had been visiting multiple dealerships looking for the best deal. During my hunt, I encountered many people who would lie just to make a deal and many people who were obviously not happy to be helping me. North Freeway Hyundai made me feel so welcomed and made my purchase so easy. I would recommend this dealership to ANYONE looking to make a deal they'll be happy with. More

Excellent people, excellent product. This was my eighth new Hyundai and the fourth vehicle from this dealership. I highly recommend these cars, and you won't find a better team to work w This was my eighth new Hyundai and the fourth vehicle from this dealership. I highly recommend these cars, and you won't find a better team to work with than this dealership! More

Pleasant vehicle purchase experience Staff was very professional, friendly and helpful. Did not try to push me into something i didn't want. Made it easy to purchase a car. Staff was very professional, friendly and helpful. Did not try to push me into something i didn't want. Made it easy to purchase a car. More

Great Customer Service Love the new facility! Professional service done with excellence. They even had a special room for me to wait in, stocked with free refreshments. E Love the new facility! Professional service done with excellence. They even had a special room for me to wait in, stocked with free refreshments. Ellery kept up updated throughout the service process. I was immediately met when I drove in the service center driveway. Couldn't have been happier with the service! More

Great service! The staff was very friendly and helpful. They were knowledgeable and helped me to get my dream car. Thank you for your help and hard work! The staff was very friendly and helpful. They were knowledgeable and helped me to get my dream car. Thank you for your help and hard work! More

absolutely amazing The price on the vehicle was great! Really friendly staff that works there. I'm a repeat costumer and hasn't changed ever since I lasted visited! The price on the vehicle was great! Really friendly staff that works there. I'm a repeat costumer and hasn't changed ever since I lasted visited! More

Very smooth transaction. Great sales experience. Brian made it very easy and was very patiant and helpful in selecting the correct vehicle. We felt very comfortable. love the Great sales experience. Brian made it very easy and was very patiant and helpful in selecting the correct vehicle. We felt very comfortable. love the new Veloster!! More