North Freeway Hyundai

Buyer Ryan did everything he could to get me in the car I desired most and he was very successful! The best part is he didn't show me anything that I could Ryan did everything he could to get me in the car I desired most and he was very successful! The best part is he didn't show me anything that I could afford and he respected my budget! More

Found My SUV The vehicle, a Santa Fe Sport 2.0T, was exactly what I needed. In addition, my experience with North Freeway Hyundai was time well spent. The people w The vehicle, a Santa Fe Sport 2.0T, was exactly what I needed. In addition, my experience with North Freeway Hyundai was time well spent. The people were helpful and knowledgeable about their product. More

Changed the deal I applied for credit online and picked a car and gave them my trade information and had the deal completely worked out over the phone. They told me $1 I applied for credit online and picked a car and gave them my trade information and had the deal completely worked out over the phone. They told me $1,000 down payment with my trade would yield a monthly payment of $280 per month. My family was thrilled with the deal and we went to pick up the car and sign the paper work. They took me in to the office and said my payments would be $400 per month. I said there must be some mistake, I already worked this all out on the phone and my payment is supposed to be $280. They said, well the guy you spoke with isn't here today so this is the new deal. I said "no thank you" and turned to walk away and they grabbed me on the way out and said give us 20 minutes. They came back after an hour and said, "sorry, that's our best offer". I left and promised to tell this story online which I am doing now. Don't go here. More

North Freeway Hyundai Everyone was very friendly. I was asked multiple times if I needed assistance, as well as being offered refreshments. My salesman, Kerry, answered a Everyone was very friendly. I was asked multiple times if I needed assistance, as well as being offered refreshments. My salesman, Kerry, answered all of my questions, explained all of the features of my Veloster, maintenance scheduling and reviewed the BlueLink features in depth. It was very refreshing to have an attentive, well-informed salesperson that has reached out prior, during and after purchase to ensure all of my needs were met to my satisfaction and I at no point felt pressured into anything I did not want. I will definitely be recommending Kerry and North Freeway Hyundai to anyone that is looking for a new vehicle. More

Overview Given the long distance nature of the transaction the dealership did an excellent job considering they couldn't actually show me all of the features t Given the long distance nature of the transaction the dealership did an excellent job considering they couldn't actually show me all of the features themselves More

Elantra reviw Al was a great salesman. Not pushy and very informative. I would recommend him to all of my friends and would buy from him again. He also has a great Al was a great salesman. Not pushy and very informative. I would recommend him to all of my friends and would buy from him again. He also has a great scene of humor and a very funny guy More

Service very disorganized I came for very simple thing oil change and managed to screwed up. A nice gentleman greeted me can I help you I said yes I am here to do a oil change I came for very simple thing oil change and managed to screwed up. A nice gentleman greeted me can I help you I said yes I am here to do a oil change and he said I soon as these two ladies are free one of them will come and get you from the waiting room because you need to sign the paperwork . I Waited 45 minutes I finally got up and went to find out That is when I found out that the car was being serivced. Meya decided to do the oil change with out consulting with me she made assumption that I wanted the same oil from the last time and I didn't needed anything else in fact I needed an alignment . Poor service More

Call UBER if you have to wait! I came in to the dealership (after getting my registration and oil changed earlier that morning) to get a couple of recalls taken care of. Since the I came in to the dealership (after getting my registration and oil changed earlier that morning) to get a couple of recalls taken care of. Since the wait was longer than expected, I decided to look around and before I knew it I had purchased a new 2017 Santa Fe. Ryan was so awesome and not forceful at all. More

Martin Frederick-Great Sales Associate Martin Frederick was a good, knowledgeable and professional Sales Associate. Service Department needs to be trained in the same manner. The Service Martin Frederick was a good, knowledgeable and professional Sales Associate. Service Department needs to be trained in the same manner. The Service Department did not live up to the same standard as the Sales Associate. More

Friendly and professional The staff were professional and worked with me to get me in the car I wanted and did so in a timely manner. They even had the right car driven over fr The staff were professional and worked with me to get me in the car I wanted and did so in a timely manner. They even had the right car driven over from one of the other Houston are dealerships. I got to spend some quality time on their vip lounge, very nice. Good experience. More