North Freeway Hyundai

Service repair gone wrong The sales part was great 5 years ago when I bought my car. but the service department is beyond HORRIBLE!!! First they had my car for over a month wor The sales part was great 5 years ago when I bought my car. but the service department is beyond HORRIBLE!!! First they had my car for over a month working on repairs. The week of Thanksgiving they called and said my car was ready to be picked up. I live 45 miles one way from this dealership. When we arrived three diffent repairs issues were not completed. They claimed they couldnt duplicate the repair issues, yet when we got in the car 1. the window got stuck and would not roll up. 2. electric seat got stuck and wouldn't move. 3. The glove box was broken. So yesterday I went to pick my car up and they called us that morning and said that the front passenger tire keeps going low and they have to add air to it. When I arrived at the dealership, I asked them was there a problem with the tire and they showed me that they had to put a plug in it...and do so without communicating back to us or our approval. Come to find out they have ran over something at the dealership and then when I called and said y'all ran over something they claimed that I had ran over it yet I have not had my car over a month. The type of plug that they used, destroyed the tire so when I took it to Discount Tire they said that the tire has been damged with the plug that North Freeway Hyudai used to "fix it"... also the dealership metioned, before I realized the tire was destroyed, had offered me $1,100 worth of new tires. North Freeway Hyundai are CROOKS! When I drove my car off of the dealership parking, my gas gauge showed BELOW E...EMPTY...in other words I was running on fumes and they could not even put $2 worth of gas in my tank. I returned the loaner car with way more gas than when I got it. When I received the loaner car they only had a quarter of a tank of gas but yet I returned it with a half a tank to three-quarters of a tank of gas... sorry sorry dealership! Please don't have your car repaired here! More

Highly recommend North Freeway Hyundai and especially Randy Todd! Great experience, really listening to what I wanted. Did not try to sell me something I didn't want or need, which I reall and especially Randy Todd! Great experience, really listening to what I wanted. Did not try to sell me something I didn't want or need, which I really appreciated! Thank you! More

Awesome dealership I am not good with words..... I love my car and have no regrets. If I could think of the words to say I would. All I can say is I'm happy. I am not good with words..... I love my car and have no regrets. If I could think of the words to say I would. All I can say is I'm happy. More

Return customer I have been to this dealership twice and worked out deals for vehicles that fit my needs. The staff worked hard both times to fit my needs. They liste I have been to this dealership twice and worked out deals for vehicles that fit my needs. The staff worked hard both times to fit my needs. They listen to your needs. More

Great place A very pleasant experience all around. Left with an awesome new Tucson. Will be back for all my service needs. Everyone I came across,was extremely he A very pleasant experience all around. Left with an awesome new Tucson. Will be back for all my service needs. Everyone I came across,was extremely helpful and friendly. More

Bowman G-90 I had struggled with one of htey're competitors in the past and found this dealership to be far better to deal with. I am optomisic we will work well I had struggled with one of htey're competitors in the past and found this dealership to be far better to deal with. I am optomisic we will work well together on this car and, assumimg the G-90 meets expectations, I'll buy from them again. Thank you, NB More

Fun and professional The time that I spent there was average but it went by so fast thanks to Randy and colleagues who made it a fun visit.. thanks guys The time that I spent there was average but it went by so fast thanks to Randy and colleagues who made it a fun visit.. thanks guys More

North Fwy Hyundai #1 The following is a summary of our purchasing and service needs experience at North Freeway Hyundai, (NFH), (see complete and detailed remarks at onset The following is a summary of our purchasing and service needs experience at North Freeway Hyundai, (NFH), (see complete and detailed remarks at onset of this survey): Management Team is very customer service oriented, and expect same from rest of team, such as, Financial, Sales, and Service Departments. Specifically, my wife and I found the NFH Team to be very product knowledgeable, as well as courteous. Therefore, making our purchasing at NFH a truly pleasurable and pain-free experience; exceeding our expectations. The customer waiting areas are a definite and profound plus. More

Best treatment ever I had a great salesman Randy Todd. Randy listened to what I was wanting and did not try to over sell my needs or budget. I had a great salesman Randy Todd. Randy listened to what I was wanting and did not try to over sell my needs or budget. More

sales experience wells eckhardt was very nice and patient with us in helping us decide what to lease. he offered a lot of ideas and choices for us to help us decide. h wells eckhardt was very nice and patient with us in helping us decide what to lease. he offered a lot of ideas and choices for us to help us decide. he was very knowledgeable about the cars and pleasant to deal with. More