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North Hollywood Toyota

North Hollywood, CA

4.4
564 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 564 reviews

April 24, 2024

The service went well it could always be better and could be worse at least It was done properly More

by teamefort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

North Hollywood Toyota responded

Thank you for your feedback, we always look for ways to improve and continue as the #1 Toyota dealership in this area.

April 22, 2024

Peter Fernandez is excellent in honesty, excellent communication and straight shooter with me. He's always in good spirits. More

by JESSE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

North Hollywood Toyota responded

Thank you Jesse, Peter is indeed a great member of our North Hollywood Toyota team. We thank you for the 5 stars and for sharing this review.

April 22, 2024

The staff is nice, and they are accurate in their estimated time for finished service. More

by ALBERTOYVIOLETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 22, 2024 -

North Hollywood Toyota responded

Thanks for your 5 stars and amazing feedback. Our #1 North Hollywood Toyota team appreciates you and we look forward to serving you again in the near future.

April 22, 2024

I brought my car here to fix the tire pressure sensor light multiple times but they never fix it and yet they charge me for the labor, I got the car from them brand new in 2022, not even a year I had thi More

by RHEAVILLABROZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

North Hollywood Toyota responded

I am sending your detailed information to our service experts to see what we can do. Thanks for sharing.

April 21, 2024

Russ Pascale is the best for service! Waiting area is clean and comfortable. Bathroom is clean. More

by HALLFAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Pascale
Apr 22, 2024 -

North Hollywood Toyota responded

Thanks for your 5 stars and amazing feedback. Our #1 North Hollywood Toyota team appreciates you and we look forward to serving you again in the near future.

April 21, 2024

Service was fast, well coordinated. The employees were very attentive and friendly, answered all the questions More

by annapostikyan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

North Hollywood Toyota responded

We are grateful for your choosing North Hollywood Toyota for your service needs and for such kind and helpful feedback. I will share this with our #1 service team and promise to work hard on your next visit to earn a perfect rating again. Thanks so much!

April 20, 2024

They are very professional and knowledgeable and fast service and respectful to customer. Thanks, Toyota Of North Hollywood. More

by vazgenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

North Hollywood Toyota responded

Our #1 North Hollywood Toyota team is honored to have earned your 5 stars and to read such amazing and positive feedback. Thanks from all of us here!

April 19, 2024

Always well taken care of at N. Hollywood Toyota. I’ve had a number of different service reps deal with me and they’re all great. More

by c.blakey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

North Hollywood Toyota responded

Our North Hollywood Toyota team is honored you chose our dealership and gave us the perfect 5 stars!

April 19, 2024

I never get a call returned when I’m told “they will get right back to me”. Customer service is not good. I’ve had no problem getting my vehicle serviced but when it comes to answering my questions and ge More

by stephen_lynd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure of their full names
Apr 20, 2024 -

North Hollywood Toyota responded

We apologize for your frustration and our inability to communicate with you on your service as you expected. I will discuss your specific details with our Service team right away. Thank you for sharing this.

April 19, 2024

Not very honest. I was told I have to buy things which turned out to be not a must More

by marco_emil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raheem Chhipa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gonzalez Meza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

North Hollywood Toyota responded

Marco, we for your disappointment and if there was any confusion on your purchase. Please contact your sales person and we will glady review your transaction details. Thanks.

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