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North Hollywood Toyota
North Hollywood, CA
566 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side.
As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer.
We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you.
We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept.
We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 566 reviews
May 04, 2024
The entire crew at North Hollywood Toyota does a fantastic job. My awesome service rep was Angel this time, who took fantastic care of me. But I’ve purchased many cars there over the years and am al fantastic job. My awesome service rep was Angel this time, who took fantastic care of me. But I’ve purchased many cars there over the years and am always treated with the utmost care. Great service!! More
by JHAUCK21
Verified CustomerEmployees Worked With
Angel
Helpful May 03, 2024
Every time I go I receive excellent customer service. Paul Carrasco gives me the updates on the maintenance needs that my Toyota RAV4 needs. The human quality and attention I receive has not been found Paul Carrasco gives me the updates on the maintenance needs that my Toyota RAV4 needs. The human quality and attention I receive has not been found in any other dealer. I highly recommend North Hollywood Toyota More
by AAFG77
Employees Worked With
Paul Carrasco
May 02, 2024
Excellent proactive effort effective efficient good service nice greetings good service great customer service great management service nice greetings good service great customer service great management More
by derrickpaulphillips
Employees Worked With
May 01, 2024
Excellent. Can’t wait to schedule my 15k service! Customer support at its very best! Can’t wait to schedule my 15k service! Customer support at its very best! More
by RONMONES
April 28, 2024
Latin did her job well and Sergio is so nice and helpful Laarni as well Laarni as well More
by ANALYN_GANIA
April 26, 2024
I hate this tactic that I think most dealers (not just this one) use: When the sales person presents a price and asks if it would be acceptable, you say "yes" but then he has to "ask the manager." Then th this one) use: When the sales person presents a price and asks if it would be acceptable, you say "yes" but then he has to "ask the manager." Then the sales person comes back with a higher amount, blames it on "the manager." Why even suggest an amount if you can't honor it? Such a weird game. They make it sound like the sales person is on your side, and it is the fault of the unseen manager that won't offer a better deal. They also did a bait and switch on my trade in value. They offered an amount, asked if it was acceptable, then came back from "the manager" with a reduced amount. WTH? They also add extra costs for things you didn't ask for that you now have to work at removing. So after going back and forth with "the manager," I ended up basically just a few bucks less than the online price shown on the vehicle. I suppose I got a fair deal (not a great deal) on the used RAV4 Hybrid I ultimately bought, but it sure took a lot of time and effort to get there. I will say that the people I dealt with directly were friendly and tried to be helpful. I have bought a vehicle from this dealership before and I have had multiple Toyotas serviced by them as well, so that's why I am still going to recommend this dealership. I just had to rant about the sales process... More
by RMH
Employees Worked With
April 26, 2024
Big fan of North Hollywood Toyota! They changed how I feel about buying a car by being different than any other dealership. Wouldn’t buy from anyone or anywhere else! They changed how I feel about buying a car by being different than any other dealership. Wouldn’t buy from anyone or anywhere else! More
by michelle
April 26, 2024
Great attention and service we recommend to everybody North Hollywood it’s the best Thank you North Hollywood it’s the best Thank you More
by DPAZA385
April 26, 2024
Luis went out of his way to get us the car other dealers said they could not get. said they could not get. More
by JKINGKRAMER
April 26, 2024
Happy with my purchase, will come here again for future car buys. The process was fast was in and out in like 3 hours with looking, test drive and signing papers. car buys. The process was fast was in and out in like 3 hours with looking, test drive and signing papers. More
by torresmc2003
Employees Worked With
