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North Hollywood Toyota - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of North Hollywood Toyota - Service Center

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May 26, 2024

Russ is great. He remembers me every time I come in. He had previewed my previous visits, so he was able to recommend exactly what I needed the moment I arrived. Th More

by BryanTiten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ - 5 stars
May 27, 2024 -

North Hollywood Toyota responded

Russ is indeed great and we will look into the shuttle issue. Thank you.

May 25, 2024

Terrible shop in noho. My car came out with multiple issues. Worst choice, never again. More

by danielleortiz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Semerdjian
May 27, 2024 -

North Hollywood Toyota responded

We are so disappointed to read your review and feedback. I will share this with our Service director and ask him to investigate right away. Thank you for your feedback.

May 25, 2024

Efficient and friendly service from beginning to end, kept me in the loop throughout the process. More

by MSHAMLO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 27, 2024 -

North Hollywood Toyota responded

Thanks from all of us at North Hollywood Toyota. Your business and opinion mean everything to us and we are grateful for your support.

May 25, 2024

They are very attentive, kind, and reassuring. Angel was amazing and ordered the part I needed right away. It came very fast and my car did not take long to fix! More

by pippen2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 27, 2024 -

North Hollywood Toyota responded

Thanks from all of us at North Hollywood Toyota. Your business and opinion mean everything to us and we are grateful for your support.

May 25, 2024

Professional, friendly, and knowledgeable! !! The staff were helpful and worked their best to give great customer service. More

by ANDI.BLOVETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Chip
May 27, 2024 -

North Hollywood Toyota responded

Thanks from all of us at North Hollywood Toyota. Your business and opinion mean everything to us and we are grateful for your support.

May 24, 2024

North Hollywood Toyota was an easy good reliable experience taking care of my car problems and maintenance More

by martinez_alex2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

North Hollywood Toyota responded

Our #1 North Hollywood Toyota team appreciates your positive feedback and 5 stars!

May 24, 2024

Great service and informative. Very attentive. I would like them to add on what else needs to be done for next time on my paperwork. I useta see this before. More

by yoyaja.yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 25, 2024 -

North Hollywood Toyota responded

Thank you and your suggestion is much appreciated! Let us know how we can serve you again in the future.

May 24, 2024

First time to get service and was confused where to go. The sign when driving in say Exit, so I drove around to the other side to make sure, since it was before 7am. More

by BARBARASBARNETT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
May 25, 2024 -

North Hollywood Toyota responded

Hi Barbara, thank you for your high star rating and feedback. We will review the signage and find ways to make improvements. thank you again.

May 24, 2024

Difficult. Had a 7 am appt time and showed up at 645. Prior to 7 am they were bringing in cars that arrived after I did. I popped my head out of the car to ask More

by BLEAVITT748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

North Hollywood Toyota responded

We are extremely disappointed to read your feedback. We normally receive amazing, 5 star reviews and feedback. I will be looking into your concerns right away.

May 23, 2024

I had my appointment at 9:40 and I left the dealership at 3 something. I want to ask how log was it going to take and they said my car was all ready. They never call me or text me that my car was ready and I More

by ROSABGARCIA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 24, 2024 -

North Hollywood Toyota responded

We are sorry for the lack of communication and will address this with our team to make sure it does not happen again. Thanks for sharing this.