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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
421 Reviews

421 Reviews of North Hollywood Toyota - Service Center

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March 09, 2024

Toyota North Hollywood has very polite employees and their waiting room is very clean. My car was serviced in 2 and a half hours. More

by 4SUNNYHATS
Recommend Dealer
Yes
Employees Worked With
Alfonzo
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Mar 09, 2024 -

North Hollywood Toyota responded

We have the #1 Toyota sales, service and parts team in this area and very proud to see such positive feedback about our team. Thank you very, very much -- your so appreciated and valued at our dealership.

March 09, 2024

Friendly employees, good at explaining what work needed to be done, nice waiting areas, clean bathrooms More

by MELANIE.L.POST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney, Leon Correll, Peter Fernandez
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Mar 11, 2024 -

North Hollywood Toyota responded

Thanks Melanie, we appreciate the perfect 5 stars and your business.

March 08, 2024

very happy with the service and outcome. Car looked new after body shop repair and service More

by deb.arjun
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
georgina Reyas
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Mar 09, 2024 -

North Hollywood Toyota responded

We have the only Toyota certified body shop in this area and we are very proud of how happy our customers are. Thank you for sharing this online!

March 08, 2024

Very good service and friendly people. Thank you to Paul carrasco, he was helping me with my battery replacement. Thank you. More

by SRMARIODELION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
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Mar 09, 2024 -

North Hollywood Toyota responded

We value your business and feedback, thanks for the 5 stars too!

March 07, 2024

While the maintenance on my car was satisfactory dealing with Gus the service representative was not pleasant. Abrupt, dismissive and argumentative are not great qualities for someone dealing with your cust More

by RICHARD.TILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus
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Mar 09, 2024 -

North Hollywood Toyota responded

Thanks Richard!

March 07, 2024

was great - Paul was really lovely and helpful in the service dept. And I so appreciate the ubers! More

by lesliekogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 09, 2024 -

North Hollywood Toyota responded

We never tire of such nice feedback and 5 star ratings -- thank you!

March 07, 2024

Paul has always taken good care of me and I've never had a problem with Toyota's service department. More

by robertkeithwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
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Mar 07, 2024 -

North Hollywood Toyota responded

Robert, we are genuinely honored to see your perfect 5 stars and amazing comments about Paul and our team. Thanks so much and we're here to help with whatever you need in the future.

March 06, 2024

The service was very good and fast and reliable. I have been coming to this dealership for 35 years. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney
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Mar 07, 2024 -

North Hollywood Toyota responded

Thanks and I will share your positive review with our team right away. North Hollywood Toyota thanks you very much!

March 06, 2024

The service was wonderful, as always. And my service manager, Paul Carrasco, was helpful, kind and caring. I really appreciated his advice on future care for my Toyota. More

by williesoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
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Mar 07, 2024 -

North Hollywood Toyota responded

Paul is a great part of our team and we appreciate the positive comments about his service and professionalism. I will share this with him and our team today and look forward to serving you again.

March 06, 2024

Service rep was initially rude. Made feel like I was bothering him by being there. More

by GOMEZHRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ
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Mar 07, 2024 -

North Hollywood Toyota responded

We never want a customer to feel like they were not treated with the most respect and courtesy and we apologize to you. I will review this with our entire team to understand and ensure we do better. Thank you for sharing.

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