North Park Lexus of San Antonio
San Antonio, TX
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Excellent Visit to Lexus Dealer My Service Consultant, Wally Murray is so special. He is so helpful and is so obviously trying to give the best advice. I have such confidence in hi My Service Consultant, Wally Murray is so special. He is so helpful and is so obviously trying to give the best advice. I have such confidence in him, and he has earned it from all of my past experience with him. He represents this Lexus Dealership in such a fine way. The provided service of this visit was very good. I appreciate doing business with a company that strives to take care of their customers in such an excellent way. That is the reason we own two Lexus vehicles at the present time and these two replaced other Lexus autos that we previously owned. Please give Wally Murray our thanks for his assistance and special care. Bernard Harris More
best service in town The service department is the best in town, working with Scott Barranco is easy. I don't worry if its my Wife or Daughter taking their SUV's in, i kno The service department is the best in town, working with Scott Barranco is easy. I don't worry if its my Wife or Daughter taking their SUV's in, i know they will be treated with respect and like always Quick Service. More
service is always great. Every time I come in for service your expectations are exceeded. My service writer has always been more than accommodating. I can always count on him Every time I come in for service your expectations are exceeded. My service writer has always been more than accommodating. I can always count on him to take care of me. More
75,000 mile service check I took my 2008 Lexus RX 350 in for the 75,000 mile check. Erica, my service advisor, covered what would be included and the charge. I was very satis I took my 2008 Lexus RX 350 in for the 75,000 mile check. Erica, my service advisor, covered what would be included and the charge. I was very satisfied with what was done and the thoroughness of the service. Because of the length of time it was going to take, Erica arranged for a loaner car for me. It was a win, win all the way around. More
30000 mile maintenance review I have always received wonderful service with each visit to Lexus - beginning when I first call in to schedule, they accommodate my time request; a ve I have always received wonderful service with each visit to Lexus - beginning when I first call in to schedule, they accommodate my time request; a very friendly, welcoming and professional greeting when I drop it off; and my service representative, Laurel Martinez always calls me by my name and reviews all the details both before and after my maintenance service. They always send me off with a smile and beautifully clean & well-serviced vehicle Terri washburn More
Another OUTSTANDING service appointment with Scott,A+ Scott has been my service mgr for years and really knows his Lexus vehicles, I will NOT go to another advisor as Scott is outstanding and is VERY cust Scott has been my service mgr for years and really knows his Lexus vehicles, I will NOT go to another advisor as Scott is outstanding and is VERY customer service oriented!!! More
Super Sales Experience Knowledgeable sales staff and exceptional financeing. Easiest sales experience I have ever had. Car prep and explanation of car's features was extreme Knowledgeable sales staff and exceptional financeing. Easiest sales experience I have ever had. Car prep and explanation of car's features was extremely helpful. Loved the tech features. More
Personalized service. I appreciate the service reminder. My service rep remembers who I am, what service my car requires and the amount of time to complete the service. The I appreciate the service reminder. My service rep remembers who I am, what service my car requires and the amount of time to complete the service. The target time is always on or before the designated hour. More
Very Impressive Dealership I just purchased a 2015 Lexus RC 350 F Sport and it was the least stressful experience I have ever had purchasing a car. Bryan my sales consultant was I just purchased a 2015 Lexus RC 350 F Sport and it was the least stressful experience I have ever had purchasing a car. Bryan my sales consultant was very informative and I never felt pressured. The dealership was very impressive with its coffee, snacks, massage therapist. It definitely beat out the BMW dealership!!! More
Maintenance service With my used Lexus car, Noel service rep gave a full details of what was done with the car. Good service & she took time to recommend what needs to do With my used Lexus car, Noel service rep gave a full details of what was done with the car. Good service & she took time to recommend what needs to do for my car maintenance. More