North Park Lincoln

Excellent Customer Service! I recently had an excellent experience at North Park Lincoln - thanks to Christopher Rodriguez! He provided excellent service; he provided informatio I recently had an excellent experience at North Park Lincoln - thanks to Christopher Rodriguez! He provided excellent service; he provided information and answered all questions regarding the 2015 Lincoln Navigator. From the inquiry and application to receiving my keys and driving off the lot, the process was very exciting. I love my Lincoln and Chris knows how to please his customers - Thanks Chris! More

Excellent Salesman I just bought a Lincoln MKX from Joe Lopez. His willingness to help me was outstanding. I would text him at 5:30 am and he would answer!! I am a lo I just bought a Lincoln MKX from Joe Lopez. His willingness to help me was outstanding. I would text him at 5:30 am and he would answer!! I am a long time customer of North Park Lincoln as to say I bought my last 3 or 4 vehicles with them. I just want to say if you need a new car go see Joe Lopez his customer service was always there. If he didn't know an answer to my question he would find the answer quickly and get back with me. He was always readily available and very knowledgeable. I love my new car and I am very happy as usual with North Park. I recommend them to all my friends and I know I will deal with them for a long time. I do want to say Chad Lyons was always a pleasure to deal with he made the financing a breeze. More

Excellent Service! Having bought several vehicles in the past 6 years from dealerships such as Gunn Chevy and MB of Boerne, North Park Lincoln has been by far far the be Having bought several vehicles in the past 6 years from dealerships such as Gunn Chevy and MB of Boerne, North Park Lincoln has been by far far the best dealership I have dealt with. My salesmen, Christopher Rodriguez provided excellent services and was not a "pusher". He guided me through the process and accommodated me when needed. Thanks to him, I am cruising around in the sweetest ride! More

Once the sale is made, the Used Car dept ignores you About 2 years ago, I bought my THIRD used car from North Park Lincoln. I was promised a second key when I was to pick it up. Salesman forgot the 2nd k About 2 years ago, I bought my THIRD used car from North Park Lincoln. I was promised a second key when I was to pick it up. Salesman forgot the 2nd key. Asked me to call back in a week. I did, the 2nd key was still not ready. I quit calling. THIS week, my ignition had to be replaced along with the battery (from juicing a faulty ignition); cost - $1,000.00. I asked the service manager about the key. The service manager told me I would still use the original key and a 2nd key would cost about $200. I told him about the 2nd key thing when I purchased the car. He transferred me to used cars, explained the situation...again. They told me they would have the original salesman call me back. I got a call about making an appointment...what? My car is already at the dealership, I was merely inquiring about the 2nd key I was promised 2 years ago and their intention of honoring that promise. So...Used Cars "passed the buck" back to Service. I explained the situation...yet again. Service gave me the number to the original salesman. Question? If the service department was sincerely calling because they thought I needed to make an appointment, how did they happen to have on hand, the name and direct number of the used car salesman that sold me the car 2 years ago? I left a message and an hour later, am still waiting for the salesman to call me back. More

Favorable Experience We recently purchased an MKZ from North Park Lincoln after looking at several other manufacturers. The sales personnel at North Park were both friend We recently purchased an MKZ from North Park Lincoln after looking at several other manufacturers. The sales personnel at North Park were both friendly and applied very little pressure to purchase a Lincoln. We were especially pleased to find that they did not find it necessary to obtain personal information from us prior to sitting down to strike a deal. It should be noted the sales manager became rather verbose during the close of the deal. A simple yes or no to our counter proposal would have been preferred on our part. We would not have entered into negotiations if we needed to be convinced they had a great product to offer. Nonetheless, we were finally able to come to a satisfactory price once the sales manager concluded with his unsolicited commercial. More

My experience was excellent with North Park Lincoln's sales Elliott Coelho went to an extreme to find the car we wanted with the options we wanted and answered and explained all our questions.with operation of Elliott Coelho went to an extreme to find the car we wanted with the options we wanted and answered and explained all our questions.with operation of equiptment.. More

They made our week!!! We had a car fiasco and needed a car asap, but our credit situation is not the best. We went to a different dealership first (no names) and had a rat We had a car fiasco and needed a car asap, but our credit situation is not the best. We went to a different dealership first (no names) and had a rather unpleasant experience of them trying to force cars on us that we did not like and could not afford. Thank goodness we stopped by North Park Lincoln and met with Billy, because it all went uphill from there! He saw a car in our budget and was kind enough to send us over to Randy and Will at their sister lot to take a look at it. We went in ready for disappointment but Will is awesome and we ended up driving out with a great vehicle and a great price! Couldn't be more pleased!!! Thanks guys, we love you!!! More

the best! I found the vehicle I wanted on their website and was contacted by Chris Rodriguez, who was wonderful. He did not pressure me, however, made sure I k I found the vehicle I wanted on their website and was contacted by Chris Rodriguez, who was wonderful. He did not pressure me, however, made sure I knew he was there to help me in any way possible. He made my purchasing experience very pleasant and easy and has also contacted me after my purchase to make sure I was still happy with my choice. I will strongly recommend Chris and the North Park Lincoln staff! More

Dealerships are made up of People My family just bought a Lincoln MKS from Sandy Small. It is my second car from her. I cannot say enough great things about her. She held our hand thro My family just bought a Lincoln MKS from Sandy Small. It is my second car from her. I cannot say enough great things about her. She held our hand through the entire process and when it was all said and done, my Family and I were extremely happy and excited to be going home with our new car. Buying cars can be daunting, tiring, and frustrating, and a dealership is made up of people. When buying a car, I have found that the difference is the person that works with you. Sandy Small will always be that person for me and my family. Thank you so much Sandy! We'll will definitely be back in a few years. The Marshalls More

Excellent Experience!! Salesperson Christopher Rodriguez Got my very first lincoln from Chris and was very pleased with his service, he always had a smile from start to finish and made sure the entire proces Got my very first lincoln from Chris and was very pleased with his service, he always had a smile from start to finish and made sure the entire process went smoothly and quickly. Customer service was excellent More