North Park Toyota of San Antonio - Service Center

Courtesy From the time I arrived until the moment I left for home I was treated with the utmost courtesy and felt like a member of your dealership. Thanks for From the time I arrived until the moment I left for home I was treated with the utmost courtesy and felt like a member of your dealership. Thanks for Great service More

Service Had a mini-stroke a few years ago so started using locals in Castroville for servicing my 4 Runner. I did not feel comfortable with this as they did Had a mini-stroke a few years ago so started using locals in Castroville for servicing my 4 Runner. I did not feel comfortable with this as they did not have a checklist and when the service light came on, basically, they would only change the oil unless I mentioned something. Today was like a breath of fresh air after getting my car serviced at North Park Toyota. I was given a checklist showing me everything that had been checked and the condition of brakes, tires, etc not to mention a clean car. Glad to be back! More

Excellent service I never have any issues when I go there for service. I purchased a vehicle at Cavender, but got it serviced at North Park and will continue to get it I never have any issues when I go there for service. I purchased a vehicle at Cavender, but got it serviced at North Park and will continue to get it serviced there. Martin and Fred the service advisors always go above and beyond in keeping us updated. Always get excellent service and highly recommend Them to coworkers, friends and family. More

Excellent service Always Always a great experience when dealing with Fred. He always goes out of his way to make sure all of my questions are answered and concerns are taken c Always a great experience when dealing with Fred. He always goes out of his way to make sure all of my questions are answered and concerns are taken care of. Thank you Fred and the team at North Park Toyota! More

Service Department Thank you so much for exceeding my expectations (once again). Alamo Toyota is 2 miles from our house but yet...we travel from the far north side of S Thank you so much for exceeding my expectations (once again). Alamo Toyota is 2 miles from our house but yet...we travel from the far north side of SA to NorthPark for our needs! That in itself...speaks volumes! The customer service is the best ever (Ramsey) and (Richard S). Our service rep today... Michael Gurney was so accommodating, friendly and thoroughly explained our 5000 mile check. And...our car was washed !...not at ALAMO! WOW...it doesn’t get any better! Thank you so much for exceeding our expectations...each and every visit!! Gina Carter More

Amazing as always! We moved a few hours away, two years ago due to the military. The several times we have been to our now local Toyota dealership, our experience has al We moved a few hours away, two years ago due to the military. The several times we have been to our now local Toyota dealership, our experience has always been sub par and something else seems to be wrong when we get our car back. I now literally try to make it a point to drive back to San Antonio whenever we are about due for service. Not only are the mechanics great at what they do but the advisors are great as well! Keep up the amazing work North Park! Also, I don’t know what our advisors last name is. His first name is Michael. More

Great and courteous experience From the time I drove up, Toyota personal directed me in the right direction for the services that I needed. My information was taken and different op From the time I drove up, Toyota personal directed me in the right direction for the services that I needed. My information was taken and different options were given to me in a courteous professional manner to meet my needs the wait time was minimal and the wait areas and facilities were top notch More

Great service team! We were in town from Houston, when we realized our Highlander was due for a oil change. I set up an appointment online for the morning after, when we We were in town from Houston, when we realized our Highlander was due for a oil change. I set up an appointment online for the morning after, when we got to the dealership, we were greated and made felt welcome. Rafat took great care of us and showed us where everything was. He called in an hour to let us know our car was ready and walked us outside. Service at North Park is great, I had a pleasurable experience. Thanks Rafat & North Park Toyota team! More

Great service! Took our car in for some routine maintenance. Everything was handled competently and efficiently. Appreciate Martin’s professional and friendly style, Took our car in for some routine maintenance. Everything was handled competently and efficiently. Appreciate Martin’s professional and friendly style, and the comfortable environment/amenities while waiting. Thanks! More

Always a positive experience! I have been a customer for many,many years. I took my Rav for routine maintenance and was greeted by Martin Flores. He is always friendly and is truly I have been a customer for many,many years. I took my Rav for routine maintenance and was greeted by Martin Flores. He is always friendly and is truly a representative of outstanding customer service. He kept me up to date as to the timeline of maintenance done. I have gone to other dealerships but none come close to North Park’s outstanding service. More