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North Point Chrysler Jeep Dodge Ram FIAT
Winston-Salem, NC
498 Reviews
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Showing 498 reviews
March 27, 2018
Happy Jeep Wrangler JL customer My experience at North Point was solely due to my series of interactions with Sales Consultant Chad Browder. I spent the better part of a year to fina My experience at North Point was solely due to my series of interactions with Sales Consultant Chad Browder. I spent the better part of a year to finally decide on purchasing a new 2018 Jeep wWrangler JL. When I finally did make a decision, I purchased the most expensive Wrangler on the lot, again, solely due to the relationship I had developed with Chad. I could have purchased the same Wrangler through my Credit Union buying service at a slightly lower cost and a higher value for my trade in but I would have had to wait for several months as this exact Wrangler was few and far between the dealerships in the surrounding states. Here's why I chose to make my purchase from Chad and North Point. Chad is very professional but extremely personable. He made my whole buying experience about me and my needs and wants, not because he needed a sale that particular week or the dealership needed a sale. I was in the market for a new or barely used truck similar to my GMC Denali I was trading in or my dream Jeep Wrangler. Over the year preceding my purchase, I must have spoken with Chad 6-7 times on the lot. Each time Chad evaluated me perfectly. I didn't want to be bothered at first, I just wanted to get an idea of what was available and his reading of my body language and clearly listening to me each and every time I came on the lot was spot on. He made me feel comfortable and welcomed. He was always at the ready wen I did have a question. I respected his time as a sales consultant so since I wasn't initially ready to make a purchase, I kept my questions short and to the point. Chad was super knowledgeable about all of the new and used vehicles; more so than any Sales Consultant I had encountered. Most of the other dealership's sales staff were inexperienced, pushy and annoying buy Chad clearly knew how to cultivate a sale. At each and every of our interactions, Chad was learning more about the type of customer I was, what my wants and needs were and what it would take to satisfy them. Chad didn't as much "sell" me a vehicle, he really helped me "buy" the perfect vehicle for me as a person. This marks the fifth vehicle my family has purchased from North Point and the most expensive. I have a professional background that includes hiring, training and developing sales and call center personnel. Chad Browder is one of the most technically proficient Sales Consultants I've come across in a very long time. His approach dovetails perfectly with todays automobile sales environment. Chad is honest, attentive and highly observant. His listening skills are second to none. His product knowledge was top notch. His evaluative process of a perspective customer was spot on. I took five test drives of different vehicles with Chad and they were all very pleasant and enjoyable. He listened intently and answered my questions down to even the most "in the weeds" questions I had without any hesitation or uncertainty. I never felt pressured or annoyed as I had at other dealerships. Chad was just the perfect Sales Consultant and he understood how significant it was to me to drop almost $50K on my dream Wrangler JL. My Daughter works for RubiTrux up in Boone and they are doing the lift on my Jeep in the near future. I'll be sure to drop by and show it to Chad because I know he will be interested to seat and follow up with me which I appreciate. Chad just did an outstanding job in all phases of the transaction: Pre sale: Sales execution: and after sales follow up. More
by bobdelp2
Employees Worked With
Chad Browder
Helpful March 21, 2018
Very easy I always hate buying a car. Allen and Johnny made it easy and fast. Well done guys! I will return and refer to this group. I always hate buying a car. Allen and Johnny made it easy and fast. Well done guys! I will return and refer to this group. More
by Vffrunner
Employees Worked With
Johnny Allison, Alan Coley
March 19, 2018
Good job Very good Dealership.Smith and Eddie did a very good job explaining everything.i will recommend them both to all my friends. I would like to thank you Very good Dealership.Smith and Eddie did a very good job explaining everything.i will recommend them both to all my friends. I would like to thank you both. More
by Lewis Smithlcsmithiii
Employees Worked With
Eddie Daye, Smith Stokes, Wendy Alexander
March 17, 2018
Purchased a 2018 Jeep Wrangler unlimited Carlos helped me find the perfect Jeep Wrangler for me. The process was super easy. I would recommend this dealership to anyone looking for a new vehi Carlos helped me find the perfect Jeep Wrangler for me. The process was super easy. I would recommend this dealership to anyone looking for a new vehicle or a vehicle new to them. More
by AmyLiv
Employees Worked With
Carlos Flores
March 14, 2018
Excellent experience I stopped in one day to see what was on the lot. I decided to go in and see if Smith was available to chat about what I was looking for. He took the t I stopped in one day to see what was on the lot. I decided to go in and see if Smith was available to chat about what I was looking for. He took the time on the spot to help me find what I wanted. I left and happened to see a truck with the RamBox on a website and felt like that was something I would really like to have. Smith and Eddie went to work and found exactly the truck I was looking for and had it ready and delivered to me in two days. I really appreciated the time Eddie took to go over all the features of my new truck and look forward to doing business with them in the future. More
by Larry
Employees Worked With
Eddie Daye, Johnny Allison, Smith Stokes
March 12, 2018
Best dealership experience of my life! Smith Stokes worked very hard to find me truck that suited me exactly, & when I changed my mind & wanted a Jeep Wrangler he & Eddy Daye worked just as Smith Stokes worked very hard to find me truck that suited me exactly, & when I changed my mind & wanted a Jeep Wrangler he & Eddy Daye worked just as hard to find me a Jeep. Smith & Eddy are Jeep experts & after after we found one that suited me, they took care of an expert install of the wheel & tire & lift package through another dealer in their network that was exactly what I wanted. My new Jeep's perfect thanks to them. They're the best in the business with Chrysler products with more experience , professionalism & connections than anyone else in the business. They were unbeatable on price for my Jeep & also best price for my trade. Wendy Alexander in the finance office was also extremely professional & helpful. More
by Jeep owner
Employees Worked With
Eddie Daye, Smith Stokes, Wendy Alexander
March 12, 2018
Great decision Finding a dealer to trust is a big deal. I found that dealer in my salesman, Sam Morgan, and the other team members that made my purchase efficient Finding a dealer to trust is a big deal. I found that dealer in my salesman, Sam Morgan, and the other team members that made my purchase efficient. Thanks, folks More
by Martha
Employees Worked With
Sam Morgan
March 11, 2018
GREAT Buying Experience I have been considering trading my chrysler. And as i consider this thought i think back on all my car purchases over the last 30 years and by far the I have been considering trading my chrysler. And as i consider this thought i think back on all my car purchases over the last 30 years and by far the best experience was at North Point Chrysler Dodge Jeep Ram. Everyone involved in my purchase was informative straight to the point. Eddie Daye who was my salesman took the time to ask what i was looking for and found the perfect ride for me. He informed me of all the vehicles options and features and made sure i understood all before i drove it off the lot. Any question i had he had the answer. I did not feel any stress or pressure in this purchase and by far was the best i can recall. I will definitely be a repeat customer to this dealership and salesman Eddie Daye. More
by Chris
Employees Worked With
Eddie Daye
March 11, 2018
Fantastic to deal with We drove 3.5 hours after talking with Smith Stokes on the phone to purchase a Ram 3500. Both Smith Stokes and Eddie Daye are fantastic to work with a We drove 3.5 hours after talking with Smith Stokes on the phone to purchase a Ram 3500. Both Smith Stokes and Eddie Daye are fantastic to work with and go above and beyond to provide excellent customer service. Stokes was readily availavable for each and every phone call we placed to ask questions. Eddie was also readily available and provided the best tutorial we've ever received on a new vehicle. We highly recommend North Point Chrysler Jeep Dodge Ram Fiat to anyone looking to purchase a vehicle. We would definitely make the drive again. More
by Mike Suchodolski
Employees Worked With
Eddie Daye, Johnny Allison, Smith Stokes
March 06, 2018
Dealership and all sales persons were very pleasant. The dealership and salesmen (Eddie Daye & Smith Stokes) were professional and knowledgeable. All questions were handled in a timely manner. The 2018 The dealership and salesmen (Eddie Daye & Smith Stokes) were professional and knowledgeable. All questions were handled in a timely manner. The 2018 Ram is my third purchase at North Point. More
by ram
Employees Worked With
Eddie Daye, Smith Stokes
