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North Shore Mazda

Danvers, MA

4.7
1,116 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,116 reviews

November 25, 2018

Leased my 1st Mazda CX5 After test driving many vehicles I decided to try a Mazda. I liked the fact that I didnt have 20 people chasing me in the parking lot when I 1st got More

by LUVMYCX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Nov 26, 2018 -

North Shore Mazda responded

Hello LUVMYCX-5, Congratulations on your new CX-5, a great choice by the way and thank you for taking a few minutes out of your day to share a bit about your experience with us! Zoe has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that she was living up to her name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! It sounds like Zoe was able to do just that, so on behalf of her and the rest of the North Shore Mazda staff-enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

November 23, 2018

Great understanding of our needs We had.a great experience buying our Mazda. Eric understood what we were looking for without pressuring us. It worked out well for our whole family. More

by RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Nov 26, 2018 -

North Shore Mazda responded

Hello RL, Congratulations on your Mazda! We appreciate you taking a few minutes out of your day to share a bit about your visit with us and we are happy to hear that Eric was able to help get the information you needed in order to make the right decision! We all hope you enjoy many miles in your new Mazda and we look forward to seeing you again!

November 20, 2018

Bought a Mazda 3 Eric helped me find the car for me with a great price. I would highly reccomend this dealership because they will not try to rip you off like others. More

by Wergo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Nov 20, 2018 -

North Shore Mazda responded

Hi Wergo, Congratulations on your new Mazda 3 and we appreciate you taking a moment out of your day to share a bit about your visit with us! Eric is known for being extremely helpful and will be especially pleased to hear that he was able to make your experience a simple and smooth one. The whole team hopes that you enjoy many safe miles in your Mazda 3 and we look forward to seeing you again.

November 20, 2018

Bought an '18 Mazda 3 The sales guy that helped me from the start - Duarte - was helpful, efficient, and personable. Overall a nice, smooth experience - I'd highly recommen More

by AndrewT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt
Nov 20, 2018 -

North Shore Mazda responded

Hi Andrew, Congratulations on your new Mazda 3 and we appreciate you taking a moment out of your day to share a bit about your visit with us! Duarte will be especially pleased to hear that he was able to make your experience a simply and smooth one. The whole team hopes that you enjoy many safe miles in your Mazda 3 and we look forward to seeing you again.

November 19, 2018

Friendly and knowledgeable staff My experience at North Shore Mazda was very positive despite the fact that I was not able to complete a transaction. Staff member Zoe Vente was very More

by Jeffa0516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Zoe Ventre
Nov 19, 2018 -

North Shore Mazda responded

Hello Jefa0516, Congratulations on your new vehicle and thank you for taking a few minutes of your time to share a bit about your visit with us, regardless of whether or not you decided to purchase! Bill and Zoe will be pleased to hear that they were able to provide you with a good experience and hopefully at some point in the future we will see you again!

November 19, 2018

Great car buying experience! Zoe made my car buying experience easy! She was knowledgeable and efficient! I will recommend her and North Shore Mazda to my friends and family. More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre , Jason Piazza
Nov 20, 2018 -

North Shore Mazda responded

Hi Jennifer, This is not the first time we've heard such wonderful things about Zoe and we are very happy to have her on our team! I know she will be happy to hear that she made your car buying experience such a pleasant one. We hope that you enjoy many miles in your new car and we look forward to seeing you again! 🚗

November 12, 2018

Great experience. I recently purchased a new CX-5 from North Shore. Great service from Victor and Sean. Very professional, efficient and friendly service. I highly reco More

by ericramsey0920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado , Joe mama
Nov 12, 2018 -

North Shore Mazda responded

Hi Eric, Congratulations on your new CX-5 and thank you for taking a minute of your time to share a bit about your visit with us! We are really happy to hear that Victor and Sean were able to provide you all of the information and help you needed in order to make your decision simply and stress-free! We all really hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

November 06, 2018

Great buying experience! Zoe made buying a new car easy. She was pleasant, knowledgeable and responsive. Great follow through skills! Will certainly buy again from North Sh More

by Tjan658
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Andrew Dion, Andrew Mwangi, Zoe Ventre
Nov 06, 2018 -

North Shore Mazda responded

Hello Tjan658, Congratulations on your new car and thank you for taking a moment of your time to share a bit of feedback with us! Zoe is known for being extremely helpful and we are really happy to have her on the team! We all hope you enjoy many miles in your new car and we look forward to seeing you again!

October 31, 2018

Seamless, Relaxed, and Fair Bought a certified pre-owned Mazda6 with the help of Eric Martiniello at North Shore Mazda. I got a very fair value for my trade in and also got my ne More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Nov 01, 2018 -

North Shore Mazda responded

Hi KC, Congratulations on your new Mazda 6 and thank you for taking a moment of your time to share a bit about your visit to North Shore Mazda. The whole team works really hard to make sure that anyone who walks through the door is informed and comfortable so that they are happy with the process and their final decision! It sounds like Eric really hit the mark and we are all really happy to have him with us! We will be sure to pass your feedback along to him and we all hope you enjoy many miles in your Mazda 6!

October 31, 2018

Best experience at a Car Dealership I had the best experience I’ve ever had at a dealership with North Shore Mazda. Andrew Dion was extremely professional and helpful when I needed se More

by CraigA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dion, Eric Martiniello, Jason Piazza
Nov 01, 2018 -

North Shore Mazda responded

Hi Craig, Congratulations on your new lease and thank you for taking a few minutes of your time to share a bit about your visit with us! The whole team works really hard to make sure our customers are informed, comfortable and happy with not only their final decision, but the process of buying as well. It sounds like Andrew, Eric and Jason were able to do just that and we are really happy to have all of them at North Shore! Your feedback will be passed along to them and we hope that you enjoy many miles in your new vehicle!

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