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North Shore Mazda

Danvers, MA

4.5
1,120 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,120 reviews

August 31, 2018

Easy & transparent! I love North Shore Mazda. Everyone I have worked with has been straightforward and professional, and Bill & Zoe were no exception. Bill was endlessly More

by I❤️Unicorns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hello I<3Unicorns 🦄 To begin-what a unique screen name! I hope you can see the little unicorn emoji above.....but these are the types of reviews that any company strives for, so we really do appreciate your kind words! It means even more coming from someone who has so much experience in purchasing cars! We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! We will be sure to pass your feedback to Bill & Zoe! I am sure they will be happy to hear that they made your experience such a pleasant one. We hope you enjoy many miles in your new car and we look forward to seeing you again!

August 27, 2018

Amazing from start to finish I had a great experience with this dealership from the time I walked in on the first day to when I got my car. They didn't constantly call me every 5 More

by Chanycek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hi Chanycek, No one likes a pushy salesperson, so we are happy to hear that one of the main reasons you chose to shop with us is because Eric was helpful and informative-not aggressive and annoying! Car buying can be tricky, especially when it comes to financing and it is awesome that Eric was able to not only get you into the car you wanted, but on your terms! The new Mazda 3 is a great car by the way and going by your picture, you picked a great color too! We really hope you enjoy many miles in it and we look forward to seeing you again!

August 27, 2018

Excellent experience Eric was very professional, personable, and patient with us throughout the whole process. I like that he was upfront but understanding about what our More

by euri_ayala87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hello Euri_Ayala, It is a shame, but unfortunately sales people have brought upon their own stigmas! That is why we chose to have product consultants instead: we are here to provide you information and guide you through the car buying process, not try to sell something you do not need! Eric has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that he was living up to his name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! You guys look great in the picture by the way and we hope you enjoy many miles in your new CX! (Gorgeous in white!)

August 24, 2018

Breath of Fresh Air! Not my first Mazda but first one from this dealership. George Ciko was a breath of fresh air as compared to other dealership experiences. George was More

by madotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George C, Jason Piazza
Sep 12, 2018 -

North Shore Mazda responded

Hi Madotto, These are the types of reviews that any company strives for, so we really do appreciate your kind words. It means even more coming from someone who previous experience purchasing Mazdas! We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! We will be sure to pass your feedback to George and Jason! I am sure they will be happy to hear that they made your experience such a pleasant, breath of fresh air! We hope you enjoy many miles in your new car and we look forward to seeing you again!

August 23, 2018

Amazing car buying experience! I cannot say enough great things about the car buying experience at Northshore Mazda. Zoe was professional, patient, and extremely knowledgeable. It t More

by Bluehen07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hello Bluehen07, We don't blame you for taking your time and doing your due diligence! Buying a car is a huge life decision and we believe that people should buy when THEY are ready, not the staff! Zoe has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that she was living up to her name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! We are happy that you returned to us when the time was right and we hope you enjoy many miles in your new car!

August 21, 2018

Amazing! I came into the dealership looking for a specific suv that they had in stock. Zoe, who happened to help me was amazing! She made everything run so smo More

by Sarii330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hi Sarii330, Zoe has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that she was living up to her name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! It sounds like Zoe and the rest of the staff were able to do just that, so on behalf of her and the rest of the North Shore staff-enjoy many miles in your new car and we look forward to seeing you again!

August 19, 2018

Great dealership. Great sales people. Awesome experience. Bought a Mazda 6. Zoe and the whole team was great. It was the least stressful car buying experience I’ve had. Can’t recommend enough. More

by Zoomzoomzoom
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hello ZoomZoomZoom, We are proud to hear that your visit to North Shore was the least stressful car purchase you have ever made! Our product consultants are there to provide you with information, not stressful sales tactics and it sounds like Zoe hit the mark! The Mazda 6 was a great choice by the way! We hope you enjoy many miles in it and look forward to seeing you again!

August 10, 2018

Great dealership! Great car!! My experience with this Mazda dealership was terrific. George Ciko was out Salesperson - he was transparent about the cars we looked at and their pri More

by redmazdalady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, George C
Sep 12, 2018 -

North Shore Mazda responded

Hello RedMazdaLady, To begin-you chose a great screen name and a great color for your car! Life is too short not to add some vibrancy! We are really happy to hear that you chose us to purchase your first Mazda from and that George and Lisa were able to make it such a terrific experience. First impressions mean everything to us and we always want to start off on the right foot! We hope you enjoy many miles in your new Mazda and look forward to seeing you again!

August 01, 2018

Above average dealership Eric Martiniello was great! He was concise and transparent about the process and our options, and knowledgable about the vehicles. It was a pleasant, More

by MazdaCX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hello, We appreciate you taking a few minutes of your time to share your visit to North Shore Mazda! Eric is known for being incredibly helpful and pleasant to work with, so we are glad to hear that he is living up to his reputation! The CX-5 was a great choice and we hope that you enjoy many miles in it!

July 24, 2018

Highly recommended Had a very pleasant and easy, no-pressure buying experience with them! Got a great car that they drove an hour away to meet me at my town hall to help More

by shmaronn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Olson, Bill Iannelli, Jason Piazza, Joe mama
Sep 12, 2018 -

North Shore Mazda responded

Hi SHMaronn, These are the types of reviews that any company strives for, so we really do appreciate your kind words. It means even more knowing how above and beyond Sean went to make your experience outstanding. We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! We will be sure to pass your feedback to Bill, Jason, Sean and Erik. I am sure they will be happy to hear that they made your experience such a pleasant one. We hope you enjoy many miles in your new car and we look forward to seeing you again!

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