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North Shore Mazda
Danvers, MA
1,120 Reviews
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Showing 1,120 reviews
June 21, 2018
Awesome experience! I recently purchased a new Mazda CX-5 from Eric Martiniello. He was professional, courteous, knowledgeable, and patient. He made my car buying exper I recently purchased a new Mazda CX-5 from Eric Martiniello. He was professional, courteous, knowledgeable, and patient. He made my car buying experience seamless and with no hassle. From the moment I walked into North Shore Mazda, Eric greeted me with a smile and said he would take care of me. He went above and beyond! Thanks Eric, I love my new CX-5!! More
by Bryan Senn
Employees Worked With
Andrew Mwangi, Eric Martiniello
Helpful June 18, 2018
Great experience Eric Martiniello made the process very simple,he took the time to answer all my questions in a very professional way, Eric was very patient,and very h Eric Martiniello made the process very simple,he took the time to answer all my questions in a very professional way, Eric was very patient,and very helpful. More
by Hgil0123
Employees Worked With
Bill Iannelli, Eric Martiniello, Joe mama
June 13, 2018
Great staff through and through! The night we made the deal on the car we worked with Bill Iannelli since the sales staff was short handed.Bill was fantastic to deal with, we went o The night we made the deal on the car we worked with Bill Iannelli since the sales staff was short handed.Bill was fantastic to deal with, we went out for a thorough test drive, he was patient, but a straight shooter and we were able to work out a deal that I could afford. Eric Martiniello picked it up from there helping coordinate the insurance, financing and delivery working through some issues that were outside of ours and their control. Eric was extremely pleasant and responsive, another great person to deal with. Lisa delivered the car spending a good amount of time with me going over the features and setting up my phone etc. Once again another perfect experience. More
by Matt
Employees Worked With
Lisa, Bill Iannelli, Eric Martiniello
June 12, 2018
Awful Service!!!! Wish I could give lower then 1 star. I am not impressed with the service from North Shore Mazda at all. The rims on my 2015 CX9 are peeling everywhe Wish I could give lower then 1 star. I am not impressed with the service from North Shore Mazda at all. The rims on my 2015 CX9 are peeling everywhere and the response from NS Mazda is simply that it is out of warranty. I have spoken with two body shops that believe these rims were not prepped properly. It is the same thing on all 4 rims. It may be past the 36000 mile warranty but if they cared about client service and repeat business they should be doing something to make this right. I am not going to waste the money on new rims and will never go back to Mazda or North Shore Mazda again. Hopefully seeing the car rolling around with rims that look like this will at least make others look into the Manufacturer and the Dealership before purchasing and I can prevent someone else from making the same mistake we did. More
by jfucc01
Employees Worked With
John Burke
June 06, 2018
Victor made the process very easy Came in to look at their big inventory of CPO cars and didn't know exactly which SUV I had in mind. Victor helped me narrow down my options, was very Came in to look at their big inventory of CPO cars and didn't know exactly which SUV I had in mind. Victor helped me narrow down my options, was very knowledgeable and we ended up with a car with a great price and value. Not pushy one way or another. Simplest buying experience I've had. More
by Mike
Employees Worked With
Victor Alvarado
June 06, 2018
Andrew, Victor and Jason were all so helpful Everyone that I met with really took there time and explained everything. Nothing was rushed and most important every one of my questions were answere Everyone that I met with really took there time and explained everything. Nothing was rushed and most important every one of my questions were answeredn More
by DWC
Employees Worked With
Andrew Mwangi, Victor Alvarado , Jason Piazza
June 04, 2018
Eric M was super helpful Experience at this dealership was fine, but Eric's help was excellent and I really appreciate his responsiveness and assistance in getting me an excep Experience at this dealership was fine, but Eric's help was excellent and I really appreciate his responsiveness and assistance in getting me an exception when I needed one at the last-minute. Highly recommend him. More
by SKMHG
Employees Worked With
Eric Martiniello
May 31, 2018
I highly recommend George Ciko when buying car. He is professional and took care of every detail. He made buying a car a easy and smooth process. when buying car. He is professional and took care of every detail. He made buying a car a easy and smooth process. More
by Jerry_C
Employees Worked With
George C
May 27, 2018
Great Experience Came in to look at a used car (CX-5) but decided to check out a new one. Eric was great, showing me both cars and answering all my questions. Then we Came in to look at a used car (CX-5) but decided to check out a new one. Eric was great, showing me both cars and answering all my questions. Then we sat down with Bill who went over the pricing options on both. I decided on the new one and couldn't be happier. They both were extremely professional and knowledgeable and didn't try to push either car on me. Overall it was a great experience. More
by spezz4
Employees Worked With
Bill Iannelli, Eric Martiniello
May 26, 2018
Great experience!! Could not have asked for a better sales person! Zoe was patient and knowledgeable and did everything possible to make sure we picked just the right c Could not have asked for a better sales person! Zoe was patient and knowledgeable and did everything possible to make sure we picked just the right car! More
by Chris014
Employees Worked With
Bill Iannelli, Zoe Ventre
