North Shore Mazda
Danvers, MA
Filter Reviews by Keyword
By Type
Showing 1,120 reviews
Awesome experience First car buying experience so I was a little nervous. George was relaxed, knowledgeable and not pushy at all. Made the first time car buying experien First car buying experience so I was a little nervous. George was relaxed, knowledgeable and not pushy at all. Made the first time car buying experience great. More
Great dealership to go to ,,, Eric Martiniello helped us pick out our car. Very knowledgeable helpful and pleasant. Dan and Jason were very very helpful as well ,,, and Lisa was v Eric Martiniello helped us pick out our car. Very knowledgeable helpful and pleasant. Dan and Jason were very very helpful as well ,,, and Lisa was very pleasant showing us everything about our new car , Everyone else was very friendly and helpful as well would definitely go to this dealership again ,,, More
Excellent Experience I recently purchased a 2018 CX-5 from North Shore Mazda. The sales team made the process very easy, and I didn't feel pressured into any decisions. I recently purchased a 2018 CX-5 from North Shore Mazda. The sales team made the process very easy, and I didn't feel pressured into any decisions. My specific Sales Consultant, Zoe Ventre, was a pleasure to work with. She was responsive and friendly. Overall, I would highly recommend North Shore Mazda. More
Great crew & product! My wife and I had a great experience at North Shore Mazda. George Ciko and Bill Iannelli were a great team. George was professional and very confident My wife and I had a great experience at North Shore Mazda. George Ciko and Bill Iannelli were a great team. George was professional and very confident in his knowledge about Mazda. We were in a time crunch to get the deal done before we went on vacation and they delivered the car by the time we got home, what a pleasant surprise! George kept us updated throughout our vacation without any hassle, a few simple texts and that was it. We got a great price on our car (2018 CX-9 Signature) and we got what we wanted for our trade. George cared about our concerns and we felt no pressure form either George or Bill. We also had a good experience with Jason, he prepared all final paperwork. He was very laid back and again, no pressure. Good people, good team and great product! We highly recommend North Shore Mazda and their team. More
Great Purchase Made Easy by Eric Martiniello I recently purchased a 2017 Mazda CX-5 and could not be happier! Eric Martiniello, Bill Iannelli and Dan McBride at North Shore Mazda made it a great I recently purchased a 2017 Mazda CX-5 and could not be happier! Eric Martiniello, Bill Iannelli and Dan McBride at North Shore Mazda made it a great experience. Eric was very helpful throughout the transaction and very knowledgeable about the car. At no time did I feel rushed or any pressure to make the deal, we went through the numbers and made it work. This is my 2nd time buying a car there and will go again in the future. I got a great price for my trade-in and a good price on the car itself. Ask for Eric when you go visit, you won't regret it! More
Amazing experience This week I bought a new mazda, Eric my salesman made the process of trading in my Honda civic very easy and within a week I was leaving with a beauti This week I bought a new mazda, Eric my salesman made the process of trading in my Honda civic very easy and within a week I was leaving with a beautiful new cx5. From the moment I walked in to the dealership, my family and I were welcomed by Eric and the whole experience from beginning to end was exceptional. They had great deals and were very caring throughout the process, they informed me of everything that was happening along the way. The day I received my car they took the time to teach me all of the car features so I could get the best use of the car. Overall, I loved my car buying experience and will definitely buy more in the future. More
North Shore Mazda Nice folks, great team, easy to work with. I purchased a used 2009 Toyota Matrix, here, with the help of Bill, Eric and John. I came up from the Cape, Nice folks, great team, easy to work with. I purchased a used 2009 Toyota Matrix, here, with the help of Bill, Eric and John. I came up from the Cape, and they were able to handle the registration & plates and get me out the door to return to the Cape the same day. A huge Thank You!!! Regards, John. More
Terrible internet sales manager After badgering me for 2 months with phone calls, sometimes one right after another, when I finally picked up the phone and heard Bill Ianelli on the After badgering me for 2 months with phone calls, sometimes one right after another, when I finally picked up the phone and heard Bill Ianelli on the other end I promptly hung up. He thought the appropriate thing to do would be to send me an email 30 seconds later that read: "Your phone etiquette is impeccable. Your parents should be very proud of you!" At no point should a salesman say or email anything in this manner to what he thought was a potential customer. Further when I called the dealership and tried to complain, they tried to defend his actions. I also asked to never be contacted again and they have not listened i had unsubscribed to Bills emails so now i am getting his emails forwarded from another employee. Dont get involved withe the tangled mess that is North Shore Mazda. Bill Ianelli should be fired and North shore Mazda should be avoided at all cost. And just so you know my first post included his original email for proof, but dealerrater actually sensors its content even without explicitive language to protect these terrible businesses and sales people. More
Our 8th purchase - will definitely be back again!! Thank you to Bill and Eric who helped secure our new-to-us vehicle. We needed a 3rd car and the experience we had was like visiting family. The car me Thank you to Bill and Eric who helped secure our new-to-us vehicle. We needed a 3rd car and the experience we had was like visiting family. The car met our needs, was priced fairly, and because I had to have my 2 children with me, they even put kids’ shows on tv so I could wrap up paperwork. I’m happy with my choice to come back for our 8th (!!!!!) purchase in the last 10 years, and will be back again when the time comes. More
Great car-buying experience I bought a CX-5 there about a month ago. Zoe, my salesperson, was friendly and knowledgeable, and everyone else that I encountered was awesome, inclu I bought a CX-5 there about a month ago. Zoe, my salesperson, was friendly and knowledgeable, and everyone else that I encountered was awesome, including Jack in finance and the woman who acclimated me to the features of my new car (I wish I could remember her name!). More