North Shore Mazda
Danvers, MA
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Easy Buying I was met by Dmitriy Rutman who turned my visceral dislike of shopping for a new car into a wholly pleasant experience. His sales approach was low-key I was met by Dmitriy Rutman who turned my visceral dislike of shopping for a new car into a wholly pleasant experience. His sales approach was low-key, friendly and professional and trustworthy. I would go back again. More
Outstanding Customer Service! I would like to thank Dmitriy Rutman for helping my husband and I to purchase a new Mazda 3. His customer service was outstanding and way above our ex I would like to thank Dmitriy Rutman for helping my husband and I to purchase a new Mazda 3. His customer service was outstanding and way above our expectations. I would strongly recommend everyone that's buying a Mazda to go over to North Shore Mazda in Salem and look for Dmitriy. I give him more than 10 stars. Carolina More
Bravo Thank you, Dmitriy, and the rest of the cast at North Shore Mazda for a pleasurable car buying experience. Choosing the appropriate vehicle and attain Thank you, Dmitriy, and the rest of the cast at North Shore Mazda for a pleasurable car buying experience. Choosing the appropriate vehicle and attaining a quick and fair price was a very smooth and effortless transaction due to the friendly and outgoing help from the team at North Shore. I can certainly recommend to others searching for a vehicle that their experience here will be efficient and quite satisfying because of people like Dmitriy Rutman and others involved in finalizing the deal. I shall be back! More
Great Experience I made an appointment to look at a couple of cars at this dealership when I was ready to begin looking at a car, I spoke with Diomar (Dee) and he told I made an appointment to look at a couple of cars at this dealership when I was ready to begin looking at a car, I spoke with Diomar (Dee) and he told me he would have the cars I was interested ready for me. He spent a ton of time with me making sure I was getting everything I needed and got me the best deal for me. Overall, his customer service was incredible and I bought the car I had looked at. My only issues were with paperwork, but that was the fault of the insurance companies, Dee worked greatly to insure that I got the car I wanted and went home with it that day, which was a Saturday. I will definitely start my next vehicle search at North Shore Mazda! More
Happy !!! Very good experience , good costumer service , good price ,very frienly people Im so happy with my new car !! Specials thanks to dmitriy Rutman, I Very good experience , good costumer service , good price ,very frienly people Im so happy with my new car !! Specials thanks to dmitriy Rutman, I will recomend this dealer with my frinds!!!! More
Very fast car buying process- In and out! Went in to trade in a 1998 celica GT - It was finally time to turn her in :( We made an appointment with Dacota. She is pretty much straight forward Went in to trade in a 1998 celica GT - It was finally time to turn her in :( We made an appointment with Dacota. She is pretty much straight forward - no BS. We went to look st a used car, and somehow got into a new one! You really can't beat their prices.. I do wish there was some little snack bar or something while you wait. Maybe donuts, box of cookies, something. Good coffe, though! Love the car. They didn't even have it on their lot. We told them what we wanted, and in mear minutes the sales manager told us he could deliver. We were on our way out the door, because we didn't want the used car they had, and the manager ran out and asked us for just a few minutes. Just amazing how he was able to find our dream car, and have it delivered in less than a day. EVERYTHING we wanted! Will be back here. Bought my first car here, now second- just awesome. More
Great buying experience! After seeing the used car I wanted listed by this dealership, I checked their reviews and was impressed at what people had to say about them. I decid After seeing the used car I wanted listed by this dealership, I checked their reviews and was impressed at what people had to say about them. I decided to make a visit and was not disappointed by their customer service. Between everyone I talked to, I never felt pressured or overwhelmed to buy the car. They gave me plenty of freedom to check out other dealerships, examine the car on the lot myself, and even take it to my mechanic. They were confident in their cars and made the experience very pleasant. I finished the deal with Duarte Bettencourt, who was a great salesperson. He was nice, patient with my nitpicking, and even spent 6 hours in the office on his day off to accompany me to the mechanic and finish the deal so I could have the car sooner. Would consider going back for my next car. More
We had an excellent experience dealing with Andrew Mwangi. On a scale from one to ten Andrew Mwangi was definitely a ten. We would recommend North Shore Madza as a first stop when shopping for a new car. On a scale from one to ten Andrew Mwangi was definitely a ten. We would recommend North Shore Madza as a first stop when shopping for a new car. More
leasing a mazda 3 just got home with our new lease. a mazda 3. our salesman was Dmitriy Rutman. Between my wife and i, we have probably purchased about 20 cars in our just got home with our new lease. a mazda 3. our salesman was Dmitriy Rutman. Between my wife and i, we have probably purchased about 20 cars in our lifetime. Dmitriy was no doubt the best all around salesman we have ever dealt with. nice, funny, very knowledgeable about the car, and just a great way about him. he made it a very nice experience. More
Financed 2006 Subaru Legacy wagon 98K miles After an exhaustive search, I found a vehicle that met my two criteria; 4X4/AWD and a manual gearbox. I was a bit apprehensive about financing a car, After an exhaustive search, I found a vehicle that met my two criteria; 4X4/AWD and a manual gearbox. I was a bit apprehensive about financing a car, as I had gone through a house foreclosure, car repossession, chapter 7 bankruptcy, and dissolved a business all within the last three years, but Brian in the finance department was miraculously able to find a bank that would finance me, albeit at 17% which was around what I expected, given my pre-existing financial circumstances. After I was approved, I met with Donovan, and we took the car for a test drive. He even sat and conversed with me as I waited to get into the finance office. The car had a window sticker of $8,200, was advertised on Auto Trader at $7,700, and in order to get me financed, they lowered it to $7,400; a pleasant surprise. It is a great car; it got me through the blizzard, cutting through the snow with ease. The only issue was a faulty steering belt, which would only present itself after sitting for a few hours, and when it was cold. I spoke with Kathryn in the service department over the phone, and met John upon arrival. The car was fixed in approximately two hours, at no charge to me. Now my car runs great, and hope to have it for years to come. Overall, this has been an excellent car buying experience. It is a welcomed change to see good, honest people in a profession synonymous with subterfuge. I would recommend this dealership to anybody, especially those of us who don't like to hassle and haggle on the price. More