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North Shore Mazda

Danvers, MA

4.5
1,120 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,120 reviews

February 27, 2015

Great experience I went in to buy a car for my long commute to work. I had a great experience with Diomar. He was friendly and helped me alot to find a car that meets More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diomar Fuentes
Mar 01, 2015 -

North Shore Mazda responded

Thank you for taking the time to share your experience. I'm thrilled that Diomar was able to assist you with your New Mazda purchase. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Rich McNeil Sales Manager

February 27, 2015

Excellent, my second car purchased from them since Oct This is my second car that we have leased from NSM. The deal was quick and easy. I needed to expedite the delivery of my vehicle and it was on the day More

by dpcjr2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fantry, Diomar Fuentes
Feb 27, 2015 -

North Shore Mazda responded

Thank you! I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Regards Rich McNeil Sales Manager

February 25, 2015

A+ Rating - Great Experience! After visiting two other dealerships local to us, we took a trip to North Shore Mazda. Dmitriy was the sales person who assisted us with the specific More

by James Florence Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitriy Rutman
Feb 27, 2015 -

North Shore Mazda responded

James, Thank you! I sincerely appreciate the time it took for you write this great review about Dmitriy! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Regards Rich McNeil Sales Manager

February 25, 2015

Good experience I recently purchased a cx-9 at northshore mazda. i spoke to tony shortly before i got there and locked in a price that i liked. I came back the next d More

by md1388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mwangi
Feb 27, 2015 -

North Shore Mazda responded

Thank you, so much for sharing your superb opinion about our team! I'm so proud to hear that you had such a great experience at our dealership. Andrew and Tony are assets to our team, and I will make sure your compliments are heard. Enjoy your new Mazda and we look forward to your next visit! Thanks Rich McNeil Sales Manager

February 24, 2015

Great Car Buying Experience My husband and I recently traded in my 2008 Mazda3 for a 2012 Mazda3. We had seen that North Shore Mazda had excellent reviews so when we found a car More

by jgleason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 27, 2015 -

North Shore Mazda responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Tony and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Regards Rich McNeil Sales Manager

February 21, 2015

Great Experiance, Thanks Dmitriy! This was our first Mazda and have to say that our experience was very good throughout the whole process! Dmitriy was great to work with, felt NO pre More

by Michelle&Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitriy Rutman
Feb 24, 2015 -

North Shore Mazda responded

Michelle & Joe Thank you for this wonderful feedback and for choosing North Shore Mazda for your automotive needs. It's a pleasure to learn that Dmitriy was able to assist you and make sure you had a pleasant experience. We appreciate your recommendation and please feel free to reach out with any questions or future auto needs as we are always here to help. Regards Rich McNeil Sales Manager

February 19, 2015

Amazing Experience We arrived ahead of time already knowing Dmitriy from other reviews he would be very helpful to me and my family members in purchasing a car since our More

by Fredy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitriy Rutman
Feb 20, 2015 -

North Shore Mazda responded

Fredy Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Dmitriy was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Thanks Rich McNeil Sales Manager

February 18, 2015

Perfect My very first car purchase and a wonderful one. The Mazda North Shore dealership was recommended to be by a family member as well as a friend and I c More

by betsycullinan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2015 -

North Shore Mazda responded

Thank you, Betsy, for taking time out of your day to write this review. We appreciate the kind words and we are excited to have you as part of the North Shore Mazda family! Teresa and Tony are valued members of the team and I'm happy to hear that they took such good care of you. Please let us know if there is anything else we can help with. Regards Rich McNeil Sales Manager

February 18, 2015

Very nice and friendly experience I was treated very well. They are very friendly. Never press for anything. They are very customer oriented. Their loyalty program is awesome. Duar More

by Rakesh Roshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian, Duarte Bettencourt
Feb 20, 2015 -

North Shore Mazda responded

Rakesh Thank you for taking the time to post such a kind review. Everyone here at North Shore Mazda strives to go above and beyond for our guests. I'm so glad Duarte was able to make purchasing your new Mazda as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation! Thanks Rich McNeil Sales Manager

February 08, 2015

Diomar Fuentes is excellent I called ahead to scope out this dealership, and spoke with Diomar. Diomar provided excellent phone customer service. Once arriving at the dealer, Dio More

by J Powers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diomar Fuentes
Feb 10, 2015 -

North Shore Mazda responded

Thank you for taking the time to share your experience. I'm thrilled that Diomar was able to assist you with your New Mazda purchase. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Rich McNeil Sales Manager

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