North Shore Mazda

Excellent service My wife and I visited several Mazda dealers around Boston area and didn’t like the service, the price for 2015 CX-5 Grand Touring or the trade in valu My wife and I visited several Mazda dealers around Boston area and didn’t like the service, the price for 2015 CX-5 Grand Touring or the trade in value for our Mini until we visited North Shore Mazda. Dmitriy Rutman was extremely professional, knowledgeable, friendly, and helpful. He went above and beyond to find the right color and option packages that were not available at North Shore Mazda. On the day that we pick up the CX-5 he made sure the car was clean, full tank of gas, and ensure that we know how to operate the car fully. We had a great buying experience at North Shore Mazda particularly with Dmitriy. Thank you More

Great Service Dakota was wonderful. No high-pressure or pushy sales tactics, which we appreciated. We got all the info we needed, and an excellence price on our n Dakota was wonderful. No high-pressure or pushy sales tactics, which we appreciated. We got all the info we needed, and an excellence price on our new Mazda as well as a great deal on the trade in too. Very happy! More

No pressure sales Duarte Bettencourt did a great job helping me figure out which car I wanted by leaving it up to me. There was no pressuring, no attempt at up-selling Duarte Bettencourt did a great job helping me figure out which car I wanted by leaving it up to me. There was no pressuring, no attempt at up-selling me on a more expensive car that I wasn't interested in, and no problem when I went back and forth between the cars I was considering--even when I wanted to test drive two nearly identical cars because I have found every car to be a little different. He was very knowledgeable about both cars, and helped highlight the differences between them without pushing his own preferences on me. I would certainly go to him again for another car purchase. More

Excellent Sales Consultant Duarte Bettencourt was really good and helpful. He knew exactly what I wanted and didn't waste my time. I would definitely recommend him to everyone. Duarte Bettencourt was really good and helpful. He knew exactly what I wanted and didn't waste my time. I would definitely recommend him to everyone. More

Thank you Dacota I was looking for a specific few vehicles, and happened to find one at North Shore Mazda. I was not planning on visiting their facility - in fact, it I was looking for a specific few vehicles, and happened to find one at North Shore Mazda. I was not planning on visiting their facility - in fact, it was totally off of my radar. I know people's time is valuable, and I do not like to waste it. As I said, I was looking at a few different vehicles, and wanted only to examine each, and if I thought they would suit my needs I would then consider a test drive.. I went to another dealership first. I explained my situation to one of their salespeople. He went and got the keys - and a dealer plate. OK - looks like we're taking a test drive. When we returned I reiterated that I was NOT in a position to buy at the present time, to which he replied "Yeah - we've heard that before". He basically WOULD NOT LET ME LEAVE. Asked me three ways from Sunday if there was ANY WAY i'd consider buying then. Ugh. I then went to NSM with my hackles up. I walked in and was introduced to a sales associate by the name of Dacota DiGiovanni. She was a pleasure to work with. She made the car available, I decided it may be the one, and we took a test drive. I told her I was interested, but I had one more vehicle to check out, and she respected that... and that was it... no sales pressure, nothing. I examined the other vehicles, determined that NSM's particular car was the right one for me, called to see if it was still available (it was), went back and made the deal.. I would go back to NSM in a heartbeat. Dacota and the entire staff were just great. More

Easy fair deal. Great sales rep. I first went in saying that I was doing research and wouldn't be ready to by for a couple of weeks. Tony Pusay treated me with the utmost respect and I first went in saying that I was doing research and wouldn't be ready to by for a couple of weeks. Tony Pusay treated me with the utmost respect and in no way tried to get me to "buy today". He listened and understood my situation and helped me to find a vehicle that met my specific needs. A couple of weeks later when I was ready to purchase, I was offered a great price first time and didn't feel pressured or needing to haggle on price. I was offered a great price right up front. The document processing and vehicle prep were outstanding. Perhaps my best auto purchasing experience. More

Great friendly service!!! After looking online for a specific model of car, I went unannounced to North Shore Mazda at Salem, and a Sales Consultant, Duarte, received me as a f After looking online for a specific model of car, I went unannounced to North Shore Mazda at Salem, and a Sales Consultant, Duarte, received me as a friend. Duarte worked diligently to complete my registration in a timely manner, as well as Jovan to get me the best finance deal possible. Excellent service!!! More