Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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New car. I bought a new car from you. It is nice. What is this a school project. Thank you for caring about my experience. See Ya. I bought a new car from you. It is nice. What is this a school project. Thank you for caring about my experience. See Ya. More
New Diesel VW Initially some communication issues (returning phone calls) but they were able to get me into a new, street legal 2015 diesel Golf Sportwagon with a m Initially some communication issues (returning phone calls) but they were able to get me into a new, street legal 2015 diesel Golf Sportwagon with a minimum of fuss or turmoil. Once in the dealership I was attended to promptly and helpfully. Made buying the car effortless and pleasurable More
Love my new VW Amber had several options for us and was able to find the best solution for us. Amber is resourceful and very knowledgeable of Volkswagens. I love my Amber had several options for us and was able to find the best solution for us. Amber is resourceful and very knowledgeable of Volkswagens. I love my new car and look forward to staying with Volkswagen. More
Excellent Understanding Of My Needs Vs Budget I loved working with Kieth because he was very understanding of my upside down car loan situation and worked with his team to help me get into a bette I loved working with Kieth because he was very understanding of my upside down car loan situation and worked with his team to help me get into a better place. Not to mention leaving with my first ever brand new 2017 Passat R-line. Great job guys and thanks for all your help. More
Excellent People and Service! I was looking to buy a newer car and this dealership had one that I was interested in. I was greeted by Keith and we took the car out for a test drive I was looking to buy a newer car and this dealership had one that I was interested in. I was greeted by Keith and we took the car out for a test drive. I'm the kind of person who has a laid out budget and know exactly what I can and can't afford, so it was great that I was able to see what to expect as I added and removed options for the car. When I came back to finish the paperwork on the car, Keith was kind enough to give me a lift back to the dealership after dropping off my old car, so I was able to drive my car even sooner than expected! Everyone was very professional, and I was very pleased with the service I received! On top of that, I came up well under budget! More
Buying vs. Sellling Omar Ali didn't try to sell me a car; he helped me buy one. That was the biggest difference between him and any salesman in any car dealership I've ev Omar Ali didn't try to sell me a car; he helped me buy one. That was the biggest difference between him and any salesman in any car dealership I've ever encountered. He has my highest recommendation, and it is without qualification of any kind. More
5 star customer service! Northampton Volkswagen is 5 star customer service in sales as well as the service dept. I purchased my Volkswagen Beetle from Northampton Volkswagen Northampton Volkswagen is 5 star customer service in sales as well as the service dept. I purchased my Volkswagen Beetle from Northampton Volkswagen and would recommend the dealership to my family and friends. Thank you Northampton Volkswagen! More
Great trade in experience! I traded my GTI S for an ES, Omar made sure that I understood the SE's added content and we negotiated a great deal. I was able to drive it home withi I traded my GTI S for an ES, Omar made sure that I understood the SE's added content and we negotiated a great deal. I was able to drive it home within a few hours on a Saturday. Melanie wrapped up the process by helping me link my iPhone, set radio stations and Sirius, and explaining the new operating features. She really knows the details! All in all, a very easy, open and quick process. Northampton Volkswagen makes it easy to be a repeat customer. I am now 3 for 3. More
Top grade service advisors Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to know. Plus they are happy, nice people who love what they do - and like their customers. More
Great Experience Very friendly atmosphere, I would recommend anyone who's looking for a car stop on it to see Elvis. Elvis kept me in the loop the entire car buying pr Very friendly atmosphere, I would recommend anyone who's looking for a car stop on it to see Elvis. Elvis kept me in the loop the entire car buying process, highly satisfied with my experience at Northampton Volkswagen More