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Northampton Volkswagen

Northampton, MA

4.8
870 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 870 reviews

May 13, 2017

New car. I bought a new car from you. It is nice. What is this a school project. Thank you for caring about my experience. See Ya. More

by J.R.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Natale
May 13, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we're glad you had a good experience with us and look forward to welcoming you back for your first service!

May 09, 2017

New Diesel VW Initially some communication issues (returning phone calls) but they were able to get me into a new, street legal 2015 diesel Golf Sportwagon with a m More

by FlorenceMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Melanie Zoelck, Elvis Cangieter
May 13, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad we were able to resolve the initial issues and make your experience effortless and pleasant. Enjoy your new car, we look forward to welcoming you back for your first service!

April 30, 2017

Love my new VW Amber had several options for us and was able to find the best solution for us. Amber is resourceful and very knowledgeable of Volkswagens. I love my More

by CAM70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Riopelle
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you enjoyed your purchasing experience with us and look forward to welcoming you back for your first service!

April 30, 2017

Excellent Understanding Of My Needs Vs Budget I loved working with Kieth because he was very understanding of my upside down car loan situation and worked with his team to help me get into a bette More

by Roger1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Gregory Bansfield, Keith Natale
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you enjoyed your purchasing experience with us and hope you enjoy your new car! We look forward to welcoming you back for your first service and would like to thank you for your business.

April 29, 2017

Excellent People and Service! I was looking to buy a newer car and this dealership had one that I was interested in. I was greeted by Keith and we took the car out for a test drive More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Gregory Bansfield, Keith Natale
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you had such a great sales experience with us! We hope you enjoy your new car and look forward to welcoming you back for your first service!

April 28, 2017

Buying vs. Sellling Omar Ali didn't try to sell me a car; he helped me buy one. That was the biggest difference between him and any salesman in any car dealership I've ev More

by ra
Recommend Dealer
Yes
Employees Worked With
Omar Ali
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback and your kind words! We are glad you enjoyed your purchasing experience with us and look forward to welcoming you back for your first service. Enjoy your new car!

April 24, 2017

5 star customer service! Northampton Volkswagen is 5 star customer service in sales as well as the service dept. I purchased my Volkswagen Beetle from Northampton Volkswagen More

by bells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Riopelle
Apr 26, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback and your kinds words, we are glad you had such a great purchasing and service experience with us and look forward to welcoming you back. Enjoy your new car!

April 23, 2017

Great trade in experience! I traded my GTI S for an ES, Omar made sure that I understood the SE's added content and we negotiated a great deal. I was able to drive it home withi More

by dkunhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ali, Melanie Zoelck, Gregory Bansfield
Apr 24, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback. We're glad you had such a great and seamless purchasing experience with us and look forward to welcoming you back for your first service! Enjoy your beautiful new car.

April 23, 2017

Top grade service advisors Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to More

by dkunhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Nelson, Casandra Cloutier-Ham
Apr 24, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback and your most recent service visit. We are glad you were very happy with everything and I am sure Ryan and Cassie will be very pleased. Thank you for servicing with us and for your continued business!

April 13, 2017

Great Experience Very friendly atmosphere, I would recommend anyone who's looking for a car stop on it to see Elvis. Elvis kept me in the loop the entire car buying pr More

by Applingjill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Cangieter
Apr 13, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad you had such an excellent experience with us and look forward to welcoming you back for your first service!

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