
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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I got to appointment 30 minutes early checked in , good I was offered oil service plan , no pamphlet etc..$229 , 3 oil changes , then I mentioned I had slow leak in one tire . We will check it during rotatio was offered oil service plan , no pamphlet etc..$229 , 3 oil changes , then I mentioned I had slow leak in one tire . We will check it during rotation it’s included,was told. One hour later, cabin air filter was very dirty, need changing ok more $40, we going to look at that tire too 30 minutes there a screw in your tire gonna take car of it now,at 1:15 paid $288 finished truck coming out of carwash1:25 none around I noticed my keys on desk pick them up and left , I had to be at work 2:00 . I didn’t want to change date and time cause this appointment was booked one week in advance, I mentioned online about tire and oil change , I just didn’t say I clock in at 2:00 pm , I arrived 11:35 am I purchased a warranty when I financed i starting thinking should I just change it myself .ain’t nobody really want to hear about stuff at the desk before service, have a sell’s person come in waiting room. More
Excellent experience with sales and service. Was able to order the vehicle I wanted at the best price. Also have had high quality service on vehicles I have previously owned order the vehicle I wanted at the best price. Also have had high quality service on vehicles I have previously owned More
William was friendly and professional. The place was cleaned and appeared to be orderly. I have been coming here for about 6 years. You are doing something right.👍 cleaned and appeared to be orderly. I have been coming here for about 6 years. You are doing something right.👍 More