
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
Filter Reviews by Keyword
By Type
Showing 2,508 reviews
Wonderful customer service! Glen from sales and Steve in the finance department were awesome! Each worked diligently with me to get me into my new vehicle. the finance department were awesome! Each worked diligently with me to get me into my new vehicle. More
My visit to Northland Dodge was faster than I ever expected! A couple hours In the office to purchase my vehicle after my lease turn in . I had another appointment that I thought I wouldn’t make it to expected! A couple hours In the office to purchase my vehicle after my lease turn in . I had another appointment that I thought I wouldn’t make it to , and before I knew it I was done and at the appointment and home in time for work! That following Monday I had to return to add a feature to my new vehicle, I was in and out with in 45mins ! More
The man who did my oil change was awesome he did he best to honor my coupon and he deserves agknowledgement he also took his time to schedule me a maintenance check up diagnostic very nice and allowed me to to honor my coupon and he deserves agknowledgement he also took his time to schedule me a maintenance check up diagnostic very nice and allowed me to wait which was not a long wait at all! More
Jason was personable. I just wish he’d followed up when he couldn’t meet the timeline he set. Brad Whitley however epitomized excellent customer servicing. He was responsive and went above expectations he couldn’t meet the timeline he set. Brad Whitley however epitomized excellent customer servicing. He was responsive and went above expectations. High marks for Brad. 5 stars. More
There was a lot of personal conversations going on while ignoring the customers. Rude behavior. Not by all, but quite a few. Especially over the phone the guy was rude and not helpful at all. Really short a ignoring the customers. Rude behavior. Not by all, but quite a few. Especially over the phone the guy was rude and not helpful at all. Really short and not very responsive for solutions. More