
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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I'm very disappointed with the service I received. I made an appointment which took 3 weeks before I could drop my truck off. It took the service department 2 weeks before they even looked at my car. I was t an appointment which took 3 weeks before I could drop my truck off. It took the service department 2 weeks before they even looked at my car. I was told the dealership had no rentals and if they did FCA would only cover 1 or 2 days. The cause of my truck problem was determined to be bad Hub bearings and there is a back log until February 2022 before I can get my parts. So, I an driving my unsafe truck that I'm still paying for and is still under warranty. I work at the FCA truck plant and understand the importance of buying what you build! Why would I recommend our products when you won't properly and in good faith service vehicles under warranty. More
Great people, making car purchase an experience. Northland answers all your questions. The sales staff are just plain nice people. Northland answers all your questions. The sales staff are just plain nice people. More
The service was excellent. Jason, Mr. Williams, Mr. McNeal have sold and serviced my Pacifica very well. My experience with Northland Chrysler has been very satisfactory!!! McNeal have sold and serviced my Pacifica very well. My experience with Northland Chrysler has been very satisfactory!!! More
Pete Soloman is knowledgeable, accommodating and efficient. He got my purchase done in a timely manner and delivered the car to my house. Thanks Pete. efficient. He got my purchase done in a timely manner and delivered the car to my house. Thanks Pete. More
My thing is how do youCome in for oil change and they do not put the right inflation into the tires and then you go back up there to tell them about it they service guys get an attitude because you complain not put the right inflation into the tires and then you go back up there to tell them about it they service guys get an attitude because you complained about not enough air in the tires when you get a oil change and tire rotation you should put the right air pressure in the tires my truck is the 1500 Dodge ram and it did not have the right airport I had to come back and have the air pressure and put back in and that was like the next day in the same day the air pressure was low More