
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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Very nice salesman. Lawrence Clark was good. Unfortunately when we picked up our vehicle he was not there. We didn’t get any questions answered Unfortunately when we picked up our vehicle he was not there. We didn’t get any questions answered More
My service rep was very nice and updated me as my car was finishing. The oil change was a bit pricey but I feel confident knowing it was done correctly finishing. The oil change was a bit pricey but I feel confident knowing it was done correctly More
Seems to be an okay dealership. They get you in and out in a reasonable amount of time if you have an appointment. My only complaint was I don't know what the "27-point" inspection includes and no one told in a reasonable amount of time if you have an appointment. My only complaint was I don't know what the "27-point" inspection includes and no one told me what services were performed other than the oil change. They just said "you're all set"... More
Staff was friendly but my problem wasn’t fixed and still was charged for service Although Justin deducted some of the cost but my car is still messed up! By them being a Chrysler dearlership I could of swor was charged for service Although Justin deducted some of the cost but my car is still messed up! By them being a Chrysler dearlership I could of sworn they new their cars as far as diagnosing the car without the engine light on I may return and I may not More
After nine visits for service to my vehicle, for the same complaints, paying a huge bill, twice, for service to my air conditioning unit, I am a little disappointed. All I want is my vehicle to be fixed same complaints, paying a huge bill, twice, for service to my air conditioning unit, I am a little disappointed. All I want is my vehicle to be fixed, finally. More
Gary "Okie" Okerstrom and Brian Mejia are by far the two BEST salesmen in the Tri- County area!! I am recommending Northland Chrysler Jeep Dodge Ram dealership to anyone who wants a GREAT deal and WONDERFUL BEST salesmen in the Tri- County area!! I am recommending Northland Chrysler Jeep Dodge Ram dealership to anyone who wants a GREAT deal and WONDERFUL car buying experience!! More
Service at this location is usually pretty gd although the timetable for completion it's another thing entirely & can be bit pricey all in all they do excellent work the timetable for completion it's another thing entirely & can be bit pricey all in all they do excellent work More
They were able to schedule my service next day when other dealers said I had to wait two weeks. It was a relief that I did not have to wait that long to get my CSN software update. dealers said I had to wait two weeks. It was a relief that I did not have to wait that long to get my CSN software update. More
Was disappointed that I had track down the status of repairs and that nothing had been started until I asked. The lack of communication and follow up was frustrating repairs and that nothing had been started until I asked. The lack of communication and follow up was frustrating More