Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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Brought my vehicle in for service on a Thursday morning expecting completion by the next day. The next day I was informed my vehicle could not be looked at until Monday of the next week. The only good th expecting completion by the next day. The next day I was informed my vehicle could not be looked at until Monday of the next week. The only good thing was the service person Rashon was very polite and very helpful. Still didn’t get the issue resolved with the noise under the front end. More
I had an appointment and didn’t have to wait long. I had a coupon for the service but I felt like I had to say what I wanted that was already on the coupon. It was your dealerships coupon. I wanted ne I had a coupon for the service but I felt like I had to say what I wanted that was already on the coupon. It was your dealerships coupon. I wanted new wiper blades but I think the guy thought I wanted new wipers. So I didn’t get any. Last time I had service what was done and checked was explained after. This time I wasn’t told anything More
Service was prompt. I got the car in and out in a timely fashion. The waiting room was comfortable. Customer service was excellent. I got the car in and out in a timely fashion. The waiting room was comfortable. Customer service was excellent. More
Pleased with service and both service advisors that helped. Trevor was the advisor that assisted me during my visit. I called the following morning because I had a concern. Without hesitation Resean as helped. Trevor was the advisor that assisted me during my visit. I called the following morning because I had a concern. Without hesitation Resean assisted me because Trevor was off for the day. Both were very pleasant and attentive. More
They said they fixed the problem with my truck and they didn’t. I just bought the truck and it has went down twice already. They offer no loaner cars or anything. I just had no vehicle to get my daughter t didn’t. I just bought the truck and it has went down twice already. They offer no loaner cars or anything. I just had no vehicle to get my daughter to school and to work. More
The service and serviceman provided exceptional service. The serviceman was understanding, patient, displayed positive attitude. Thank you so much for making sure I was safe. The serviceman was understanding, patient, displayed positive attitude. Thank you so much for making sure I was safe. More
I was very pleased with the service that was provided. I received information on some work that needs to be done on my vehicle Very pleased I received information on some work that needs to be done on my vehicle Very pleased More

