Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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Had a 10:00 appointment for an oil change, waited 1:47 mins for my car to be finished. Car left dirty inside and out due to construction and mud outside. Belongings taken out of glove box, left on my fron mins for my car to be finished. Car left dirty inside and out due to construction and mud outside. Belongings taken out of glove box, left on my front seat. Lastly, still not sure if my oil was even changed since my oil reading wasn’t reset back to 100%. Worse experience I’ve had at a dealership. More
Beware of Quick Lube. Went there this morning at 8:15 am..no line up so got in right away. They offered me breakfast so I accepted that then went inside the dealership t Went there this morning at 8:15 am..no line up so got in right away. They offered me breakfast so I accepted that then went inside the dealership to wait…came back 45 min later to see if they were done…they hadn’t started yet and my truck was angle parked so they could get other vehicles by??? I asked the attendant if they were putting vehicles in front of me for some reason?? She said no, but I was skeptical based on the way the truck was parked and the fact that there was only 1 vehicle in front of me when I got into the bay. She said it would be at least another 45 min to get my “quick” lube done…needless to say I had another appointment so had to leave…thanks for the waste of time! More
How do you spell exceptional service Walt M. & Dan J. 2 names synonymous with a wonderful car buying experience. Thank you for making this experience great & Dan J. 2 names synonymous with a wonderful car buying experience. Thank you for making this experience great More
Walt Mitchell is the best he kept it real and made me feel comfortable about my purchase. He is very personable and I like that and also Sharp representing our Black owned dealership. Everyone in there i feel comfortable about my purchase. He is very personable and I like that and also Sharp representing our Black owned dealership. Everyone in there is representing. More
Service is ok when the work is completed. I came in for brakes, oil change and tire rotation. The brakes were done. I had to ask if they did the oil change because they didn’t replace the win I came in for brakes, oil change and tire rotation. The brakes were done. I had to ask if they did the oil change because they didn’t replace the window sticker. I paid for a tire rotation and that was not completed. The tires were put back in the same position. More
Real Great Dealership staff was nice and friendly supportive to my needs AMF wants especially GARY OKIE I WILL BE PURCHASING ALL OF MY VEHICLES FROM HERE supportive to my needs AMF wants especially GARY OKIE I WILL BE PURCHASING ALL OF MY VEHICLES FROM HERE More

