
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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They were always very pleasant when I call they wouldn't release my van until it was working properly and they didn't hold anything back and I appreciate that so yes I would recommend them to anyone thank y release my van until it was working properly and they didn't hold anything back and I appreciate that so yes I would recommend them to anyone thank you More
The fact that we were able to clear up the miscommunication,and still was able to get the job done was fantastic to me! So, like I told the manager in the service department as long as they're miscommunication,and still was able to get the job done was fantastic to me! So, like I told the manager in the service department as long as they're still in business (and maintain the employees that they have currently), they will always have a customer (which is me)! 👍🏾 More
Yes I was told when I first came in that my car would be dealt with within 3 to 4 business days I brought it in on a Monday and did not hear anything about my car until the following Monday I talk to someo dealt with within 3 to 4 business days I brought it in on a Monday and did not hear anything about my car until the following Monday I talk to someone at the dealership and they told me they would be getting to it soon my truck was not diagnosed until that Wednesday in which I receive my truck back that Wednesday at 5 o’clock I would satisfy with the work that was Dylan but I was very disappointed in how long it took for them to get to my vehicle I take it that this is a common problem with your dealership I say that because I was told prior to taking my vehicle to your shop not to do because of particular reason not only that why I was there there was a customer that was having the same problem that I was having so I assume that this is a common problem with your particular dealership so let it be noted I will not be returning to your dealership again More
Every time I go to get my truck serviced, I’m immediately waited on with no hassles. I don’t have to wait a long time for servicing of my vehicle to be completed. waited on with no hassles. I don’t have to wait a long time for servicing of my vehicle to be completed. More
The mechanic that did the work and the person that took the work order were both very helpful and went beyond the call to address my issues. I had a problem with the spare tire not being properly stowed fr the work order were both very helpful and went beyond the call to address my issues. I had a problem with the spare tire not being properly stowed from prior work on my vehicle, and the two gentlemen took the time to come out into the parking lot and spending about 15 extra minutes properly stowing the spare tire. Don’t quite remember their names, but the one who took my order goes by initials (AJ?) and was new in training. And you should be able to find out the mechanic. Great job by both and I will be a repeat customer. Kerry Caliman More